UNKNOWN USB DEVICE

Hello,

See if this fix helps you:

https://www.kapilarya.com/solved-unknown-usb-device-device-descriptor-request-failed-in-windows-11

Let us know if this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP.

Update the USB root hub driver in Device Manager and uncheck the option “Allow the computer to turn off this device to save power.”