Forum Discussion
Hello JillArmour, i have an application open for several months with numerous documentation supplied. I do not have the ability to upload an appeal in the verification section as it states : Our system has indicated multiple failed attempts from your account. We are unable to proceed with your Account Verification.
this has become a very frustrating process. Can you suggest a different approach as support aren't replying with any further steps just that the appeal is being reviewed
- JillArmourJun 29, 2023Community Manager
DCEVO So frustrating I'm sure, I'm sorry to hear this.
- blueyiota2255Jun 30, 2023Copper Contributor
Hi,
I have the same problem, checked, double checked and still hanging for a week now. Tried lots of different things to rectify.
Surely JillArmour , you are able to raise this with support to sort out. I can't believe that MS do not have a mechanism to rectify their own issues. Also, this thread is only the people that have bothered to persist with this debacle. I can imagine there's many more people that give up.
Please can you raise this issue up the chain.
- blueyiota2255Jul 14, 2023Copper Contributor
Hi, its now been 2 weeks and still no movement on this. My Office 365 licenses are about to expire due to me not having the Action Pack licenses and my customers are chasing me hindered by the fact I have to use Community Licenses. This is really really bad support. In 25 years, I have never had this lack of support. Please can you give me a contact phone number to resolve!