Forum Discussion
Community ManagerHow to appeal a rejected partner profile in the verification process
Hello JillArmour, i have an application open for several months with numerous documentation supplied. I do not have the ability to upload an appeal in the verification section as it states : Our system has indicated multiple failed attempts from your account. We are unable to proceed with your Account Verification.
this has become a very frustrating process. Can you suggest a different approach as support aren't replying with any further steps just that the appeal is being reviewed
- JillArmour
DCEVO So frustrating I'm sure, I'm sorry to hear this.
Hi,
I have the same problem, checked, double checked and still hanging for a week now. Tried lots of different things to rectify.
Surely JillArmour , you are able to raise this with support to sort out. I can't believe that MS do not have a mechanism to rectify their own issues. Also, this thread is only the people that have bothered to persist with this debacle. I can imagine there's many more people that give up.
Please can you raise this issue up the chain.
- Same problem.
Its been months since a request is pending. Submitted multiple times documents. No explanation provided for rejection of documents.
Your verification is rejected because of usage of restricted domain. Please update your email in Legal Info section with company domain address to get it verified. - what does this even mean?
