Forum Discussion
'Update your sign-in technology before September 16th, 2024 to maintain email access'.
Hi I received this message :
"The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party email and calendar apps which ask you to sign in with only your Microsoft Account username and password. To keep you safe you will need to use a mail or calendar app which supports Microsoft’s modern authentication methods. If you do not act, your third-party email apps will no longer be able to access your Outlook.com, Hotmail or Live.com email address on September 16th".
I am trying to work out how to rectify the issue but am really confused. If anyone could help I would be really grateful. My email is a live.co.uk account and I just click on the blue mail envelope to access it from my laptop/phone etc. Do I need to have an entirely new account or is there way to keep this account but update it as the email I think suggests? Many thanks in advance.
- Another not working anymore connection is pop connection from gmail, but you can use gmailfy option, although this option is like an IMAP connection, it synchronizes folders too.
I strongly believe email security and accounts being hacked have nothing to do with the current MS move. The real problem is the huge amount of spam and phishing mails - let MS try to solve that to serve customers!
Stopping SMTP/POP and IMAP support is simply silly.
I am still on Windows Live Mail and although it has it quirks, I found it better, easier and faster with some great unique features than all other programs I have tried out. And of the many email accounts I used in the past, I never got hacked.
If we look at the mail programs that MS published over the years, it looks like "panic football" at best, inconsistent and confusing many customers - see the above reactions...
- Hello,
I received this email message as well indicating that I may lose access to my email account after September 16, 2024.
I use an email address that ends in "hotmail.com". Before I received this alert, I was using the Apple Mail app on my phone. Today I added this email account to my Outlook mail app. Is this all I need to do so that I don't lose access to this email account and the OneDrive that is linked to it?
Thanks. - I not sure MS have got all the support in place to support this.
Looking at Outlook on Android there doesn't seem to be any OAuth2 support for IMAP/SMTP.
And before folks ask I need to keep these because I send email via my ISP's SMTP server but my INBOX is OUTLOOK.COM. - I've had the same message, but my Hotmail emails prematurely stopped downloading on 9th July! How can I get my emails to download onto my desktop again?
- Go to settings/ accounts/ have outlook as primary/change mail days to sync- to no limit.
Hi all,
I created a supporting video about this topic, targeting non-tech-savvy users. In this video, I explained:
- What modern authentication is,
- What to expect, and
- Guide you to Microsoft’s resources
So that you can take action before September 16th.
Video: https://youtu.be/LTHkuXjTzZc
/Teresa #traccreations4e 7/11/2024
- So does simply adding my "hotmail" account to the Outlook app on my iPhone solve this issue? I was originally using it in Apple Mail on my iPhone. Is there any other action I need to take?
My apologies for the delay. The links below show users how to update the Outlook App on their mobile devices.
iOS Apple (video by slipstick MVP)Android (video by traccreations4e MVP)d
Thank you very much for your video.
So if I understanded correctly, MS are forcing users onto a subscription service to continue to use Outlook on desktop. Office/outlook365 and instead of using desktop based storage i.e. PST and OST file archives in favour of less secure cloud based storage. Thanks.
Qwell666 I am in the same boat as you. I use several POP3 accounts. They are for outlook.com email addresses. I have Outlook 2021. I would like to continue storing my email on my computer. I would appreciate instructions from MS on how to do this?
I chose POP3 accounts because I can have a single inbox (using the same PST file). If I can't continue using the same data file it is a huge step backwards.
I have scoured the internet looking for answers, but have failed. Could a MS rep please help ASAP?
- Your account will continue working. Microsoft is changing the way you login to it, adding some additional protections as part of the process. As some email clients do not support the required protocols/methods to enable such protection, they will stop working after Microsoft implements the changes. If you use an email app that already supports this, you will not be affected, at most you might have to reauthenticate.
If you app is not supported, you might have to look for alternative. Worst case scenario, you can always use the browser to open your account. There are some generic instructions that you can follow here: https://support.microsoft.com/en-us/office/modern-authentication-methods-now-needed-to-continue-syncing-outlook-email-in-non-microsoft-email-apps-c5d65390-9676-4763-b41f-d7986499a90d
You should also take this opportunity to examine the security configuration for your account and make sure to add at least one multi-factor authentication method, or a passkey.- It's not clear to me exactly what this new sign-in requirement effects.
1) Does this new sign-in requirements effect Microsoft Hotmail using "outlook.live.com" in a web browser?
2) Does this new sign-in requirement effect the current Android Outlook email app? - VasilMichev So logging into my hotmail account through outlook sign-in in safari browser will still work?
I simply deleted my hotmail account from my Apple Mail app on my mobile device and added this same account to my Outlook app. Is that all I need to do? Do I need the "Authenticator" app as well?
I want to make sure I don't lose any of my email and associated documents on OneDrive.
Thanks for your help.For Safari, Download the latest Microsoft app to your computer and log in.
Microsoft Store on Windows: https://apps.microsoft.com/detail/9nrx63209r7b?hl=en-us&gl=US
Mac App Store: https://apps.apple.com/us/app/microsoft-outlook/id985367838?mt=12Browser Minimum requirements to run Outlook.com:
- Microsoft Edge (version 79 or later)
- Chrome (version 79 or later)
- Firefox (78 or later)
- Safari (version 16 or later)
- Opera (76 or later)
Hi, does this mean that also app passwords will stop working? I am using a few for Outlook SMTP service.Regards,
Bjorn
- Nobody replied about the app password support ?
I use smtp-mail.outlook.com to send auto mails from some devices like RAID controller or Printers, and since 2020-09-16 it doesn't work anymore. Are all these devices abandoned by Microsoft ? That's brutal.
