Forum Discussion
'Update your sign-in technology before September 16th, 2024 to maintain email access'.
Hi all,
I created a supporting video about this topic, targeting non-tech-savvy users. In this video, I explained:
- What modern authentication is,
- What to expect, and
- Guide you to Microsoft’s resources
So that you can take action before September 16th.
Video: https://youtu.be/LTHkuXjTzZc
/Teresa #traccreations4e 7/11/2024
Thank you very much for your video.
So if I understanded correctly, MS are forcing users onto a subscription service to continue to use Outlook on desktop. Office/outlook365 and instead of using desktop based storage i.e. PST and OST file archives in favour of less secure cloud based storage. Thanks.
Qwell666 I am in the same boat as you. I use several POP3 accounts. They are for outlook.com email addresses. I have Outlook 2021. I would like to continue storing my email on my computer. I would appreciate instructions from MS on how to do this?
I chose POP3 accounts because I can have a single inbox (using the same PST file). If I can't continue using the same data file it is a huge step backwards.
I have scoured the internet looking for answers, but have failed. Could a MS rep please help ASAP?
Qwell666
For Desktop users, Outlook supports Modern Authentication in all current Microsoft 365 subscription SKUs and Outlook 2021 LTSC (any SKU with build 11601.10000 or higher).Modern Authentication is not supported if your Outlook is configured to connect to Outlook.com using POP/IMAP or SMTP.
Option 1: Get a new Outlook Email App
Option 2: Instead of using POP/IMAP and SMTP, create a new Outlook Desktop profile. Create an Outlook profile - Microsoft Support
Teresa_Cyrus Hello: Thank you for your comments. I'm hoping for some information. If I link my outlook.com email accounts in Outlook 2021 as "Outlook Exchange" I believe that creates a OST file (correct me if I'm wrong). I could then use the Exchange accounts to store the emails in the OST file on my PC while meeting the the modern authentication requirements. IS that correct?
Your question: If I link my outlook.com email accounts in Outlook 2021 as "Exchange" I believe that creates a OST file (correct me if I'm wrong). If I move to Exchange accounts can I store the emails in the OST file on my PC while using the modern authentication?
Confirmed response from Microsoft:
Going forward, the only way to add Outlook.com accounts to Outlook 2021 will be as Exchange accounts. After basic auth is deprecated (Sept. 16), there will not be a way to add Outlook.com accounts as POP or IMAP. Outlook 2021 does not support modern auth for POP or IMAP for Outlook.com. Exchange accounts connect with modern auth and use an OST to store the data, so that is correct. (Confirmed by Microsoft)
/Teresa
#traccreations4e 8/1/2024
MMany thanks for the above. On my desktop I use Microsoft 365 subscription based. Outlook for desktop includes both Outlook.com accounts, using Exchange and Gmail accounts using SMTP. AFAIK they can not use Exchange.
Question: how am I supposed to proceed?
Allow me to ask one further question.
What am I supposed to do with the Outlook app on Android? Will that automatically be updated?
Thank you.
You can create a new profile since your desktop already has a Microsoft 365 subscription.
Instead of using POP/IMAP and SMTP settings, create a new Outlook Desktop profile and then add your Outlook.com account using automatic account configuration, which will add the account with Modern Authentication. To do this, please use the following guidance:-
Create a new Outlook Desktop profile. For more information, please go to Create an Outlook profile.
-
Add your Outlook.com account. For more information, please go to Add an email account to Outlook.
/Teresa
#traccreations4e 7/21/2024-
Ok thanks for clarification.
So as I see it options are.
1. Pay full price for Outlook 2021, which maybe end if life 2025.
2. Subscribe to outlook365 ($70 a year) with Cloud storage for personal emails or
3. Use the Outlook free app with Ads.
4. Drop MS hotmail after 25 years with ad free subscription and move to another mail server.
Thanks for taking the time to reply!
- I love how your replies are actually telling us the truth. 😎
Microsoft has been gradually doing everything in its power to force longtime users to give them more money, regardless of how every computer we've bought for over 20 years was profiting them by bundling in the MS OS and other products.
Not long ago I had to help my 87 year old dad clear out a bunch of his Onedrive and Hotmail storage space, as he was understandably confused by their failure to function--MS had suddenly adopted a new policy with how it was parsing out cloud storage.
Real classy, Microsoft! I'd rant some all caps profanities at you if I didn't fear you'd find some way to further hobble any dissenters to your greedy overreaching. 😡
