Forum Discussion

Caroline7122's avatar
Caroline7122
Copper Contributor
Jul 02, 2024

'Update your sign-in technology before September 16th, 2024 to maintain email access'.

Hi I received this message : "The safety and security of your information is top priority for Microsoft. To help keep your account secure, Microsoft will no longer support the use of third-party ema...
Teresa_Cyrus's avatar
Teresa_Cyrus
MVP
Jul 11, 2024

Hi all,

I created a supporting video about this topic, targeting non-tech-savvy users. In this video, I explained:

  • What modern authentication is,
  • What to expect, and
  • Guide you to Microsoft’s resources 

So that you can take action before September 16th.

 

Video: https://youtu.be/LTHkuXjTzZc

 

/Teresa #traccreations4e 7/11/2024

  • sashmazz's avatar
    sashmazz
    Copper Contributor
    Aug 23, 2024
    So does simply adding my "hotmail" account to the Outlook app on my iPhone solve this issue? I was originally using it in Apple Mail on my iPhone. Is there any other action I need to take?
      • sashmazz's avatar
        sashmazz
        Copper Contributor
        Aug 26, 2024
        Thanks for the links Teresa_Cyrus

        I had deleted the Apple Mail App altogether and simply added my email account to the Outlook App on my mobile device. Does that solve the issue or is there anything else I need to do? Do I need to download the "Authenticator" app as well?

        Thanks for your help.
  • Qwell666's avatar
    Qwell666
    Copper Contributor
    Jul 11, 2024

    Teresa_Cyrus 

    Thank you very much for your video.

    So if I understanded correctly, MS are forcing users onto a subscription service to continue to use Outlook on desktop. Office/outlook365 and instead of using desktop based storage i.e. PST and OST file archives in favour of less secure cloud based storage. Thanks.

    • grape477's avatar
      grape477
      Copper Contributor
      Jul 21, 2024

      Qwell666 I am in the same boat as you.  I use several POP3 accounts.  They are for outlook.com email addresses. I have Outlook 2021.  I would like to continue storing my email on my computer. I would appreciate instructions from MS on how to do this?

      I chose POP3 accounts because I can have a single inbox (using the same PST file).  If I can't continue using the same data file it is a huge step backwards.

       

      I have scoured the internet looking for answers, but have failed.  Could a MS rep please help ASAP?

    • Teresa_Cyrus's avatar
      Teresa_Cyrus
      MVP
      Jul 11, 2024

      Qwell666 
      For Desktop users, Outlook supports Modern Authentication in all current Microsoft 365 subscription SKUs and Outlook 2021 LTSC (any SKU with build 11601.10000 or higher).

       

      Modern Authentication is not supported if your Outlook is configured to connect to Outlook.com using POP/IMAP or SMTP. 

      Option 1: Get a new Outlook Email App

      Option 2: Instead of using POP/IMAP and SMTP, create a new Outlook Desktop profile. Create an Outlook profile - Microsoft Support

      • grape477's avatar
        grape477
        Copper Contributor
        Jul 23, 2024

        Teresa_Cyrus Hello:  Thank you for your comments.  I'm hoping for some information.  If I link my outlook.com email accounts in Outlook 2021 as "Outlook Exchange" I believe that creates a OST file (correct me if I'm wrong).  I could then use the Exchange accounts to store the emails in the OST file on my PC while meeting the the modern authentication requirements.  IS that correct?

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