Forum Discussion
Outlook Search not showing Recent Emails (December-2021)
Hi All,
The outlook search option stopped working properly after WIndows10 update.
The issue has happened after installing a security update from Windows (December 14, 2021—KB5008212).
I had tried re-building the Indexing but it was same. Once the issue started I had searched for the solutions and finally found that recent Windows update has created the issue. I had uninstalled that particular update and the search issue was fixed.
So let us know when the fix will be available for this bug?
381 Replies
- Should I uninstall the update or rebuild the index 1st? I have repaired search indexing, restating windows search & restarting pc, this works & outlook start to index but next day again windows search stops & I have to manually do this again & again.
Aritra_Roy I didn't have to rebuild the index at all. I just uninstalled the 2 most recent updates from the settings (KB5007253 & KB5008212 just to be safe) and then went to the indexing options, used the built-in troubleshooter as below steps, closed outlook, reopened and it worked.
- VineeshKV88 your a godsend! Thank you, this worked for me, uninstalling the update, restarting Outlook, and then also a reindexing.
For those still battling, I also had to troubleshoot my indexing in windows (by File-Options-Search-Indexing Options - at the bottom of the box, "Modify" or "Advanced" settings, check the links underneath and it, "Troubleshoot indexing options" mine came back with "Windows Search Option not working" of which I checked the boxes for the errors I was receiving and it troubleshooted successfully, closed outlook, reopened and it started to index around 400 new emails from the previous week
I wish Microsoft would get their @#$% together, Apple never has half as many issues with their software.i have the same problem in more pcs..
- removing KB5008212 update and restarted the computer worked for me. thanks
- Same problem here
Microsoft has informed that all users of outlook using older versions of outlook - Outlook 2007, 2010, and Office 2013 versions earlier than 15.0.4971.1000 - will not be able to use soon. I think this update is for this reason only..
Upgrade your outlook to resolve issues..- Most of my customers have actually Outlook 2019 installations and the problem is present on all the computers. Hundreds ....
- installed KB5010793 but same problem.. MICROSOFT !!!!!!!!!!!!!!!!!!!!!!
- Pernille-Eskebo Any update on the fix for this bug in update?
Selecting ''Include Older Result'' from Search Options every time is not practical. So need a fix from the updates itself.VineeshKV88 well I guess Microsoft still has a very good dream right now. enjoying their brand new windows. well, I'm using windows 11pro also had the same problem, and lots of my team have the same issue.
VineeshKV88 Uninstalling update KB5008212 and restart. my search working well now
- Same too, I have like thousands of email each and can't filter out
Seems there is some problem related to Windows Search Service and Outlook.
I found out that if you reboot Windows Search Service, and then close/open Outlook again, problem is solved, at least untill you reboot (then this problem starts again).
Any ideas on how to bypass this? My company also needs help with this matter.
Any ideas are welcome.I found the most bizarre workaround
That has worked on multiple PCs!
(that spontaneously started having this issue both office 2016 & 2019)
Go into the indexing options and select modify and then UNCHECK the OUTLOOK option
Close Outlook
Open Outlook
Do a search
You will immediately get the error that: ...the search could not be completed...
And then the search will proceed to complete fully and correctly
This included a just sent email - so the index seems to update as well
- nice
- You have rightly said, the problem is with windows search service which belongs to OS. If we start the outlook in safe mode outlook/safe , you will able to search the all emails but that will take some time. Microsoft should patch the issues as this is world wide issue I believe.
Hello guys, I also have same problem, but whats more I cannot uninstall KB5008212, when i select this update there is no "uninstall" button, what to do then? Console command: wusa /uninstall /kb:5008212
also do not work, there is error which says that this update is neccessary for Windows and cannot be uninstalled
please help
- Uninstall the update and restart the system, it should work fine. Rebuild the Indexing only if its not working even after uninstalling the update KB5008212.
VineeshKV88
Some websites suggest to do the following, without the need to Uninstall this update:Registry Key:
HKEY_CURRENT_USER \ software \ microsoft \ office \ 16.0 \ outlook \ search
Add Entry DWORD.
Name DWORD: DisableServerAssistedSearch
Value DWORD: 1
Anyone tried this?
- Solved
I had the same issue, and this worked.
Before then when I tried to search for something, the most recent results would not appear.
When I checked indexing status, it said everything had been indexed.
I even tried to delete and rebuild index, that did not work.
After I uninstalled that update and restarted my computer. It was actually indexing everything in my email and once it was completed, I was able to search for emails that I had recently received.- Hello All
I just did the following update this morning,KB5010474, and the search seems to be stable i will keep everybody in the loop
Windows 11
office 365
- Ya, It worked fine for me as well. Rebuild the Indexing only if its not working even after uninstalling the update KB5008212.
- Same issue here, any response from Microsoft?
- No response yet
