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VineeshKV88's avatar
VineeshKV88
Copper Contributor
Dec 26, 2021

Outlook Search not showing Recent Emails (December-2021)

Hi All,   The outlook search option stopped working properly after WIndows10 update. The issue has happened after installing a security update from Windows (December 14, 2021—KB5008212).   I had...
deLorenzzo's avatar
deLorenzzo
Copper Contributor
Dec 27, 2021

Seems there is some problem related to Windows Search Service and Outlook.
I found out that if you reboot Windows Search Service, and then close/open Outlook again, problem is solved, at least untill you reboot (then this problem starts again).
Any ideas on how to bypass this? My company also needs help with this matter.
Any ideas are welcome.

VineeshKV88's avatar
VineeshKV88
Copper Contributor
Dec 28, 2021
Uninstall the update and restart the system, it should work fine. Rebuild the Indexing only if its not working even after uninstalling the update KB5008212.
  • deLorenzzo's avatar
    deLorenzzo
    Copper Contributor
    Dec 28, 2021

    VineeshKV88 

    Some websites suggest to do the following, without the need to Uninstall this update: 

    Registry Key:

    HKEY_CURRENT_USER \ software \ microsoft \ office \ 16.0 \ outlook \ search 
    Add Entry DWORD.
    Name DWORD: DisableServerAssistedSearch
    Value DWORD: 1

    Anyone tried this? 

    • AC20221045's avatar
      AC20221045
      Copper Contributor
      Feb 17, 2022

      deLorenzzo  - Yes - tried this - it solves NOTHING on my system. Outlook search can't find any recent emails, and search indexing still high resources. 

      • Franco1961's avatar
        Franco1961
        Copper Contributor
        Feb 17, 2022
        Hi deLorenzzo, very sorry to hear that. All that I can say is that this has worked for me. I can only presume that you have a different set up than mine. I have checked today and again everything is working fine, search find all my emails going back to those received/sent today. However, I for one will not be accepting anymore updates from Microsoft until I am satisfied that the issue is resolved across the board, as I do not want to risk taking a new update that screws up my outlook search again.
    • AC20221045's avatar
      AC20221045
      Copper Contributor
      Feb 08, 2022

      deLorenzzoWe've tried the registry update - it fixes NOTHING.  Outlook search remains broken, and search indexing still takes "high power" on a brand-new, high-end Windows 11 desktop PC.

       

      Microsoft caused these problems in December.  IMHO it's unconscionable that Microsoft has now issued two Patch Tuesday OS updates, and this remains a problem, with no comment from the company.


      We are starting the search for an alternative email client.  *Unbelievably* frustrating.

    • darrieh's avatar
      darrieh
      Copper Contributor
      Feb 04, 2022

      I have my identical problem with Outlook 2016 fixed with this solution.deLorenzzo 

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