Forum Discussion
Outlook Search not showing Recent Emails (December-2021)
Seems there is some problem related to Windows Search Service and Outlook.
I found out that if you reboot Windows Search Service, and then close/open Outlook again, problem is solved, at least untill you reboot (then this problem starts again).
Any ideas on how to bypass this? My company also needs help with this matter.
Any ideas are welcome.
- JomeauxApr 28, 2022Copper Contributor
I found the most bizarre workaround
That has worked on multiple PCs!
(that spontaneously started having this issue both office 2016 & 2019)
Go into the indexing options and select modify and then UNCHECK the OUTLOOK option
Close Outlook
Open Outlook
Do a search
You will immediately get the error that: ...the search could not be completed...
And then the search will proceed to complete fully and correctly
This included a just sent email - so the index seems to update as well
- Marcin_CzernikMay 11, 2022Copper Contributor
after reboot indexing starting from 0 again, microsoft didnt fix it from december
- NAumondMay 11, 2022Copper Contributor
Hello Marcin_Czernik
The indexing newest email has been solved for us, sorry to hear you still have issues with it.
- clyde1415Jun 24, 2022Copper ContributorThank you so much for this trick, wow really good.. Keep click the rebuild button and found not userful, bit uncheck outlook, i manage to get my search back.
- clyde1415Jun 24, 2022Copper Contributornice
- VineeshKV88Dec 28, 2021Copper ContributorUninstall the update and restart the system, it should work fine. Rebuild the Indexing only if its not working even after uninstalling the update KB5008212.
- deLorenzzoDec 28, 2021Copper Contributor
VineeshKV88
Some websites suggest to do the following, without the need to Uninstall this update:Registry Key:
HKEY_CURRENT_USER \ software \ microsoft \ office \ 16.0 \ outlook \ search
Add Entry DWORD.
Name DWORD: DisableServerAssistedSearch
Value DWORD: 1
Anyone tried this?- Adot74Dec 28, 2021Copper ContributorI think the same issue in two different post:
https://techcommunity.microsoft.com/t5/report-an-issue/kb5008212-windows-search-issue/m-p/3041157
I hope Microsoft will fix this very big problem asap 🙂
- AshisskDec 29, 2021Copper ContributorYou have rightly said, the problem is with windows search service which belongs to OS. If we start the outlook in safe mode outlook/safe , you will able to search the all emails but that will take some time. Microsoft should patch the issues as this is world wide issue I believe.
- pkozerskiDec 29, 2021Copper Contributor
Hello guys, I also have same problem, but whats more I cannot uninstall KB5008212, when i select this update there is no "uninstall" button, what to do then? Console command: wusa /uninstall /kb:5008212
also do not work, there is error which says that this update is neccessary for Windows and cannot be uninstalled
please help