Forum Discussion
Outlook Search not showing Recent Emails (December-2021)
Hi All, The outlook search option stopped working properly after WIndows10 update. The issue has happened after installing a security update from Windows (December 14, 2021—KB5008212). I had...
Most of my customers have actually Outlook 2019 installations and the problem is present on all the computers. Hundreds ....
installed KB5010793 but same problem.. MICROSOFT !!!!!!!!!!!!!!!!!!!!!!
- This is insane, how this is even possible to wait so long for repair that kind of issue...
- I also think it is related to the issue of slow indexing in W10/W11.
Gabe_BrattonMicrosoft
Hi all,
Windows provided some guidance on remediation, and I am about to update our Outlook article with this information, https://support.microsoft.com/en-us/office/outlook-search-not-showing-recent-emails-after-windows-update-kb5008212-cc5345cf-8007-403a-bb23-f3818653c2df.
For Windows 10 the mitigation information is included in these articles below. The mitigation is to implement a Known Issue Rollback (KIR). I am not sure on the complexity of this but if I get any better steps I will post back and share those.
• https://docs.microsoft.com/en-us/windows/release-health/status-windows-10-21h2#2778msgdesc
• https://docs.microsoft.com/en-us/windows/release-health/status-windows-10-21h1#2778msgdesc
• https://docs.microsoft.com/en-us/windows/release-health/status-windows-10-20h2#2778msgdesc
• https://docs.microsoft.com/en-us/windows/release-health/status-windows-10-1809-and-windows-server-2019#2778msgdesc
For Windows 11, the Windows Team says the issue has been in the product since Win 11 RTM and because of that there is no KIR to mitigate. Until a fix can be released, please use the Outlook mitigation to set the registry key to use the Outlook built-in search currently listed in our Outlook article, https://support.microsoft.com/en-us/office/outlook-search-not-showing-recent-emails-after-windows-update-kb5008212-cc5345cf-8007-403a-bb23-f3818653c2df. Here is the Windows 11 guidance for this issue:
https://docs.microsoft.com/en-us/windows/release-health/status-windows-11-21h2#2778msgdesc
