Forum Discussion
Outlook Search not showing Recent Emails (December-2021)
Hi All,
The outlook search option stopped working properly after WIndows10 update.
The issue has happened after installing a security update from Windows (December 14, 2021—KB5008212).
I had tried re-building the Indexing but it was same. Once the issue started I had searched for the solutions and finally found that recent Windows update has created the issue. I had uninstalled that particular update and the search issue was fixed.
So let us know when the fix will be available for this bug?
381 Replies
- dragonbaby27Copper Contributorhi to all whom it may concern, apply the update 21h2 actually solve the issue as my company is facing the same issue. Its either u rebuidl the index or apply update 21h2.
- TricksterCopper ContributorAny idea when will this be fixed?
- AshisskCopper ContributorTill Microsoft Fix this issue the below can be work-around for this issue, I have tested this on almost 10 Systems and that's working for me. The issue was the recently received emails are not getting indexed and thats why we are unable to get recent result in search return.
Work around is as follows.
1) Close the Outlook
2) Restart the Windows Search service under services.
3) Open “Indexing Option” you can search In windows for Indexing Option or you can find it under control panel
4) Click on Modify and show all location
5) Under advance Tab click on “troubleshoot and indexing”link that will repair the indexing issue on next screen Select “outlook search doesn’t return the result”.
6)And then Restart the system and check your call recent mails will start getting indexed and you will be able to search the emails.- NAumondCopper ContributorDo you do this after each reboot?
- sjoy2019Copper Contributorthank you, this worked twice for me already........apparently after every window update (twice now since Dec 2021), i meet with the same problem - unable to search for recent emails in Outlook.
- Adot74Copper ContributorThis is a "classic" workaround.....
You have try to reboot the computer or wait one or two days ? I think the problem persist....
- TricksterCopper ContributorI’m having the same issue. Would appreciate if MS could investigate asap.
- PABarrCopper ContributorSame problem. Here we go again waiting for an update from Microsoft.
- Spina75Copper ContributorI have had many problems as of late when trying to search emails that I know i have but the index isnt locating them. I have tried this and it seems to work for me, just stinks that I need to do this every day when I look at my work emails.
Open Outlook to receive all my recent emails.
Once done downloading emails, close Outlook.
Control-Alt-Delete to open Task Manager.
Locate Microsoft Windows Search Indexer.
End that task.
Close Task Manager and re-open Outlook.
After all that, I can now search all my email again and locate all emails, not just older emails.....- Lisa_M_TaraCopper ContributorThis worked for me Spina75, Thanks for the post. Hopefully Microsoft will fix this soon
- rizalsCopper ContributorProblem solved after uninstall KB5008212 on Windows 10 or KB5008215 on Windows 11
- SBCmikeCopper ContributorRemoving 8212 solved the problem for me also. But when a look at available updates, it seems like my computer wants to reinstall it. Is there a way to permanently prevent that from happening? Or should I let it reinstall and then look for the 21H1 update people are talking about?
- ACOTechCopper Contributor
having the same issue, tried the removal of the update and a reindex still no current index results.
Anyone got any other ideas?
- Deletedsame problem here
- fabio_fariaCopper Contributor
Hi everyone!
I had the same problem as all of you and have been struggling a lot at work due to the high level of emails...the search bar makes it much easier to reply.
Anyway, I end up not doing any of the recommendations above, purely because today, while I was almost uninstalling the update that caused all of this (KB5008212), I noticed there was a new update (21H1) in line. So I deciced to update first before doing anything else, as this update could bring the fix I need it....and guess what? All problems solved!!! My outlook search bar is perfectly working now. Already restarted my laptopp and so far, no more issues!
Hope this solves your problems too!
- MyasirkhanCopper ContributorSolved with the new update. Thank you for your useful information
- mrkclntonCopper Contributor
Which update bro? Havent seen it yet. Myasirkhan
- dhruveeCopper Contributor
yes i tried the same .... then rebuild the Index .... that works but when i download my new emails they are not getting Indexed ! cant keep running Rebuild Index again and again ...... it takes almost 12 hours for me fabio_faria
- SBCmikeCopper Contributor
fabio_faria I just checked for updates and 21H1 didn't even appear. I had just uninstalled 8212 before seeing your post, and that didn't fix things for me. I haven't tried re-indexing yet
- ACOTechCopper Contributordidn't fix mine and i re-indexed