Forum Discussion
MarkT67
Jun 07, 2022Copper Contributor
Teams users in the US unable to receive or make external calls
Hi, I have a few users in the US side of our company who are having trouble making or receiving external calls since last Wednesday, nothing appears to have changed network side at least. On 1 users ...
StevenC365
Jun 07, 2022MVP
- what sort of trouble? any error messages ?
- how is their calling configured, call plans, SBC etc ?
- MarkT67Jun 07, 2022Copper Contributor
Basically when trying to make a call, after 5 seconds Teams drops the call, same if it’s incoming or outgoing. No error message as such. Not sure on the call plan tbh.
I’m fairly new to the Telephony side of Teams tbh.
I’ll take another look tomorrow.
Thanks