Forum Discussion
Teams recording switching sides back and forth
Hi,
For the first time today, the video recorded through Microsoft Teams kept switching sides back and forth depending on the person talking. For exemple, when I talked I appeared on the left and my guest on the right, but when he talked he appeared on the left and me on the right. This is very distracting when you watch back the video, does anybody know what led to this situation and how I can make sure it doesn't happen in the future ?
Thank you,
Luc-Etienne Rouillard Lafond
- Same problem for us - we analyse the recordings and it's made this really difficult. The temporary workaround is to spotlight the other speaker (right click on their video for the menu options). This doesn't affect the live meeting but then the switching does not occur in the recording. The only downside to this is that the spotlighted video in the recording is much larger than the other(s).
18 Replies
- We are also experiencing this issue and we need a fix soon. We record training sessions and its very distracting when the 2 video presenters keep switching back and forth on the recording.
Adam Young this has still not been fixed for me - has it for you? Driving me nuts! Workaround doesn’t work for me as I only have 2 people in meeting, so need to see them both at same Keven
Squarepeg It has not been fixed for me either, which is a real shame as the work around doesn't work for me either...
- Same problem for us - we analyse the recordings and it's made this really difficult. The temporary workaround is to spotlight the other speaker (right click on their video for the menu options). This doesn't affect the live meeting but then the switching does not occur in the recording. The only downside to this is that the spotlighted video in the recording is much larger than the other(s).
This still needs resolving by Microsoft - it shouldn’t be happening and I haven’t got the spare storage space to try this to for all my videos each day unfortunately.
Same exact thing happened to me for the first time this week.
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at support.microsoft.com or Answers.microsoft.com, where authorized Microsoft agents are available to trouble an issue until it’s resolved.
