Forum Discussion
lelafondrouillard
Apr 12, 2022Copper Contributor
Teams recording switching sides back and forth
Hi, For the first time today, the video recorded through Microsoft Teams kept switching sides back and forth depending on the person talking. For exemple, when I talked I appeared on the left and...
- Apr 29, 2022Same problem for us - we analyse the recordings and it's made this really difficult. The temporary workaround is to spotlight the other speaker (right click on their video for the menu options). This doesn't affect the live meeting but then the switching does not occur in the recording. The only downside to this is that the spotlighted video in the recording is much larger than the other(s).
Therese_Solimeno
Apr 14, 2022Moderator
Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:
- Ask your IT manager to open a support case or call Microsoft using the support line you were given. Other options for business subscription admins are listed here:
https://support.serviceshub.microsoft.com/supportforbusiness/create
- Additional tech support is available at support.microsoft.com or Answers.microsoft.com, where authorized Microsoft agents are available to trouble an issue until it’s resolved.