Forum Discussion
Kenzie_Laing
Jul 20, 2024Copper Contributor
Team Channel Post Order Concern
My organization uses team channels across multiple office locations. We have consolidated into managing all case files across our region. We manage most communications and shared documents/ spreadshe...
Liz_Dickie
Aug 05, 2024Copper Contributor
We are having the same problem - we use a Teams Channel to triage and share out daily support calls, but often need to comment on previous threads over a few days or weeks to follow up. This means newer posts are being missed, as follow up comments are pushing older threads to the bottom. We desperately need an option to turn this off and keep posts in the order they were posted, regardless of recent comment activity. Pinning today's thread has no effect; a comment on yesterday's will still shift the pinned post.