StarLeaf + Teams integration

It sounds like the problem might be related to permission levels within Microsoft Teams. If the user isn’t the owner of the group, they may not have the necessary rights to complete the StarLeaf integration, even with the correct integration token. I’d recommend having the group owner or a Teams admin attempt the setup instead, or temporarily granting the user owner permissions to complete the process.

Also, ensure that the Teams app policy allows third-party apps like StarLeaf, as some organizations block these by default. Clearing the Teams cache and reinstalling the StarLeaf app after adjusting permissions has also helped in similar cases.

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Based on the error and the scenario described, here are some steps and considerations that may help resolve the issue:

1.) Permissions and Ownership

Since the user is not the owner of the Microsoft Teams group, this could be part of the problem:

The StarLeaf app integration often requires Team owner permissions to complete the setup.

Ask the Team owner to either perform the integration themselves or temporarily promote the user to owner to complete the setup.

2.) Token Validation & Role

Ensure that:

The integration token was generated correctly from the StarLeaf admin portal.

The token is not expired or tied to a different tenant.

The user attempting the setup has sufficient permissions within both Microsoft Teams and StarLeaf.

3.) Reinstallation Troubleshooting

If you're getting the "Something went wrong. Reinstall StarLeaf for Teams" error:

Remove the StarLeaf app from the user's Teams.

Go to Teams → Apps → search for StarLeaf → Uninstall.

Clear Teams cache:

Exit Teams

Delete contents of %appdata%\Microsoft\Teams

Restart Teams

Reinstall the StarLeaf app and try again with a fresh token.

4.) Teams App Permissions & Org-Wide Settings

Check if your Microsoft 365 tenant has app permission policies restricting third-party apps like StarLeaf.

Ensure the StarLeaf app is allowed globally in the Teams admin center under Teams apps > Manage apps.

Confirm API access and consent was granted during the initial StarLeaf–Teams integration.

StarLeaf + Microsoft Teams Integration: What You Need to Know

StarLeaf is a powerful video conferencing and messaging platform, while Microsoft Teams is widely used for collaboration in businesses. Integrating StarLeaf with Teams allows users to enhance their communication experience by combining StarLeaf’s high-quality video calling with Teams’ collaboration tools.

Key Benefits of StarLeaf + Teams Integration:

✔ Seamless Video Conferencing – Start StarLeaf meetings directly from Microsoft Teams.
✔ Calendar & Scheduling – Schedule and join StarLeaf meetings from your Teams calendar.
✔ Improved Collaboration – Use StarLeaf’s advanced video capabilities while staying within the Teams environment.
✔ Secure & Reliable – Enterprise-grade security with StarLeaf’s end-to-end encryption.

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Hello,

The issue with integrating StarLeaf for Microsoft Teams could be related to a few potential areas, given that the user is not the owner of the group. Here are some troubleshooting steps to consider:

Permissions Check: The user may need elevated permissions or be the owner of the Microsoft Teams group to complete the integration. Verify if the integration requires specific permissions that only a group owner can grant.
Reinstall StarLeaf for Teams: The error message suggests reinstalling StarLeaf for Teams. Have the user attempt to uninstall and reinstall the StarLeaf app within Microsoft Teams to see if it resolves the issue.
Verify the Integration Token: Ensure that the integration token generated by the systems admin in StarLeaf is still valid and correctly set up. Sometimes, tokens expire or may need to be refreshed.
Admin Configuration: Check if there are any admin settings on the StarLeaf side or within the Microsoft Teams admin center that need to be configured to allow integration for non-owners.

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Best Regards,

Ali Koc