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SBacelar1988's avatar
SBacelar1988
Copper Contributor
Jun 06, 2022

Share button on MacBook Air not working

Hi everyone,

 

I starting to work with Teams on my MacBook Air. Now I noticed, when I am in a room and would like to share (for example desktop), it will not give me any options when clicking on the share button. You see it thinking, then suddenly the pop up (with thinking symbol) disappears and only a blue line under the word share is visible. when I click on it again, that also disappear. I check the apple preferences and make sure that accessibility is on for teams, but even then it is not working.

 

What must I do to make this Share option work? shutting down and starting again did also not work.

 

I hope you can help me.

 

PS: if possible, please give me tips/advise in Dummy speech 😄

Not that technical. 

 

Thanks,

Stephanie

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1 Reply

  • Therese_Solimeno's avatar
    Therese_Solimeno
    Moderator
    Jun 09, 2022

    SBacelar1988

    Since the community has not yet responded to your post, you might want to seek assistance with other resources that are focused on tech support:

     

    • Ask your IT manager to open a support case or call Microsoft using the support line you were given.  Other options for business subscription admins are listed here:

    https://docs.microsoft.com/en-us/microsoft-365/business-video/get-help-support?view=o365-worldwide#:~:text=Online%20support%201%20Go%20to%20the%20admin%20center,contact%20method%2C%20and%20then%20select%20Contact%20me.%20

    https://support.serviceshub.microsoft.com/supportforbusiness/create

    • Additional tech support is available at https://support.microsoft.com/ or https://answers.microsoft.com/, where authorized Microsoft agents are available to trouble an issue until it’s resolved.

     

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