Forum Discussion
gsabo
Jan 13, 2021Copper Contributor
Teams Business Voice and extensions
I am looking for some assistance if anyone can help out. I am migrating our existing phone system to Business Voice and I am running into some issues getting extensions used how they used to be. ...
godril_
Jun 29, 2023Brass Contributor
It already can be done with almost any phone system. You just have to know the next number need to be dialed. For example, if you know you will reach ext 1234 after the first greeting , then just save the phone on contact as +6221987654321,1234 (or you can add bash to make the dial immediate as +62219876321,1234#). And if you find out there are multiple greetings in the system, you just have to insert empty section between coma. For example there is a greeting then followed by language choice(1), then department choices(2), then sub department choice(5), so there are 3 greetings, then you would save the contact as +622198764321,1,,2,,5# so it can be right click dialed.
Anthony_Antonacci
Sep 25, 2023Copper Contributor
Does this work for you?
Me when i add anything to a number to dial out the call fails whenever so for example, 1-555-1234,,201 "dial-out" i get nowhere 😞
Me when i add anything to a number to dial out the call fails whenever so for example, 1-555-1234,,201 "dial-out" i get nowhere 😞