Forum Discussion
Aug 15, 2022
[new blog post]: How to connect the Poly Rove IP DECT system to the Microsoft Teams SIP gateway
Hi Teams Tech Community,
I just released my newest blog post about how to connect the Poly Rove IP DECT System with Microsoft Teams Phone System.
If you like to deploy Microsoft Teams Phone System and still require using DECT, the Microsoft Teams SIP Gateway offers now an option to connect an IP DECT system from Spectralink, Ascom or Poly.
I've wrote a blog post about the configuration steps in the Poly Rove DECT system and the Teams Admin center 👇
Happy reading 🥸
- NickK890Brass ContributorThank oy for the great article !
I was able to connect up to 9 handsets and resister with Teams successfully. T noticed that 10th handset is not getting "SP service Profile" attached to it automatically just like to handsets 1-9 did.
Not sure whether this is a limitation, I have opened a case with Poly but they are slow to respond.- Mot-ITCopper Contributor
Hey, we have the same Problem, only 9 devices can be Provisioned but not the 10th or any more. We tried to contact Poly but they are very Slow as you mentioned. Do you found a Solution for the Problem? Would be very appreciated, Thank you
Marcus
- SteffenBaierCopper ContributorHello Mot-IT NickK890 please contact our support team
- https://www.poly.com/us/en/support/contact
Please mention 34491988 / ECS-1874 as we can share 8.0.4.0004 Firmware
There may be an issue which we currently investigate if more than 14 handsets are being used
Steffen Baier
Poly HP AST Support
- Hello Thorsten,
Thank You for the detailed article. This would help the community members understand the features and configure the services with hands-on experience
With Regards,
Satish - Mot-ITCopper ContributorHey, we have the same Problem as Nick, only 9 devices can be Provisioned but not the 10th or any more. We tried to contact Poly but they are very Slow as you mentioned. Did anyone found a Solution for the Problem? Or maybe we doing it wrong… Help Would be very appreciated, Thank you
Marcus - Unfortunately I only have two DECT handsets and therefore cannot reproduce the problem. Have you opened a support ticket at Poly for this problem? I will try to check.