Forum Discussion
[new blog post]: How to connect the Poly Rove IP DECT system to the Microsoft Teams SIP gateway
Hey, we have the same Problem, only 9 devices can be Provisioned but not the 10th or any more. We tried to contact Poly but they are very Slow as you mentioned. Do you found a Solution for the Problem? Would be very appreciated, Thank you
Marcus
- https://www.poly.com/us/en/support/contact
Please mention 34491988 / ECS-1874 as we can share 8.0.4.0004 Firmware
There may be an issue which we currently investigate if more than 14 handsets are being used
Steffen Baier
Poly HP AST Support
- Thank you and yes we opened a case and received the infortmation about the Hotfix, but we want to use 35 handsets so we are hopeful that there will not be an issue with more than 14... If we will have problems with more than 14 we will have to wait on the 8.0.5? Is there no company out there using more than 30? That is weird 🙂 Thank you all for replying and helping
Hi,
After working with Poly support, they have developed a fix (8.0.4.0004) and shared with me. But I do not have local server in this particular (restricted) network to update it. I opted to wait till Poly officially release 8.0.5, now I heard delayed till end of Feb.
Hi SteffenBaier , it is good to hear that even with the fix there are issues if >14 handsets. We may be OK for now as we have approx. 13 handsets for now. But it will grow in the near future.
Thanks ! - Nick.
- Thank you Nick 🙂 I will let you know if we are able to use more than 14 🙂 We want to use 35 ...
Hello Mot-IT
the shared Poly ticket reference is the ticket dealing with the limit we found. We are not yet at a stage where we can determine it is our issue or our Partner Microsoft.
Regards
Steffen Baier
