Forum Discussion
[new blog post]: How to connect the Poly Rove IP DECT system to the Microsoft Teams SIP gateway
Hi Teams Tech Community,
I just released my newest blog post about how to connect the Poly Rove IP DECT System with Microsoft Teams Phone System.
If you like to deploy Microsoft Teams Phone Syste...
Thank oy for the great article !
I was able to connect up to 9 handsets and resister with Teams successfully. T noticed that 10th handset is not getting "SP service Profile" attached to it automatically just like to handsets 1-9 did.
Not sure whether this is a limitation, I have opened a case with Poly but they are slow to respond.
I was able to connect up to 9 handsets and resister with Teams successfully. T noticed that 10th handset is not getting "SP service Profile" attached to it automatically just like to handsets 1-9 did.
Not sure whether this is a limitation, I have opened a case with Poly but they are slow to respond.
Hey, we have the same Problem, only 9 devices can be Provisioned but not the 10th or any more. We tried to contact Poly but they are very Slow as you mentioned. Do you found a Solution for the Problem? Would be very appreciated, Thank you
Marcus
- Hello Mot-IT NickK890 please contact our support team
- https://www.poly.com/us/en/support/contact
Please mention 34491988 / ECS-1874 as we can share 8.0.4.0004 Firmware
There may be an issue which we currently investigate if more than 14 handsets are being used
Steffen Baier
Poly HP AST SupportHi,
After working with Poly support, they have developed a fix (8.0.4.0004) and shared with me. But I do not have local server in this particular (restricted) network to update it. I opted to wait till Poly officially release 8.0.5, now I heard delayed till end of Feb.
Hi SteffenBaier , it is good to hear that even with the fix there are issues if >14 handsets. We may be OK for now as we have approx. 13 handsets for now. But it will grow in the near future.
Thanks ! - Nick.
