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jenelledavila's avatar
jenelledavila
Copper Contributor
Feb 06, 2024

Language Interpretation in Teams

Hello,

Have there been any updates or workarounds found for bi-directional language interpretation in Teams meetings? 

 

The implementation of language channel is rather flawed as it only allows for one way communication, from the main speaker/presenter to the non-English speaking individual. However, if the non-English speaker wanted to respond or participate in the conversation, they are unable to do so because the interpreter cannot be heard by the main speaker. 

 

This is also incredibly challenging for simultaneous interpretation for the non-English speaker. The non-English speaker would be hearing both the main speaker and the interpreter simultaneously, at almost equal volumes, making it near impossible to understand either language because the interpreter and the main speaker are speaking over each other. 

 

For this feature to work it absolutely needs to allow the main speaker to hear the interpreter otherwise you have a monologue rather than a dialogue. Zoom got it right when it comes to the interpreter being audible in either channel. 

  • MichaelB331's avatar
    MichaelB331
    Copper Contributor
    Agree 100%. The current setup is not useful in most cases, whereas Zoom is set up perfectly. Needs fixing urgently.
  • jenelledavilaIt is taking years for Microsoft to realize that the interpretation channel they have configured is useless in a real context. Teams are supposed to have two-way conversations, otherwise it's just a presentation without any interaction. Is this too much to ask of Microsoft? A button for interpreters to select which language is the source and which is the target, and the ability for end users to select their preferred language.We use MS Teams extensively in my organization, but when we need to use interpreters, Zoom or Webex is the place to go. It's really frustrating.

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