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TomMaz's avatar
TomMaz
Copper Contributor
Sep 28, 2020
Solved

Help accessing Microsoft teams (free)

Hi there, I come to you off the back of some live chat help that has so far not resolved my issue.

 

The issue I am having is, I set up a account for teams with my work email which I was prompted to create an organisation, not sure if this is normal teams format but I didn't want to but couldn't proceed without doing so.

 

Therefore I removed my account from the org, closed the tenant on the Azure portal and now when I come to log in I cannot do so and get prompted with "someone has already set up an organisation". When i try and sign in on the web I get the prompt that the username may be incorrect (which i know it isn't) I also get a prompt of that my email hasn't been added into my Org's directory (unsure how this can happen when i have deleted the tenant which has now surpassed almost 2 weeks).

 

Really appreciate any help in resolving this, I read a few forums on Powershell but to no avail (kind of went over my head)

 

So now I find myself not being able to arrange team meetings.

 

Just to recap;

 

Set up work email for teams and organisation

Removed team from organisation, requested the contoso/ onmicrosoft email

Went through the steps to delete the tenant/ org

Azure portal no longer recognises the contoso /onmicrosoft email

Cannot access teams via work email due to organisation already being set up

 

Thanks in advance.

5 Replies

  • TomMaz what outcome are you trying to get to? The free version of Teams needs to have an organisation, what did you hope deleting it would achieve?

     

     

    • TomMaz's avatar
      TomMaz
      Copper Contributor

      Steven Collier, worth mentioning that when I try to sign up again using my email it says that I haven't been added to the organisation

    • TomMaz's avatar
      TomMaz
      Copper Contributor

      StevenC365 Thanks for the response.

       

      I would like to have access to teams again, can I register my email and create a new organisation? I haven't seen this option in things that I have tried.

       

      I am not the admin for the account and very unfamiliar with the app but i needed it for work meetings due to COVID.

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