Forum Discussion
Help accessing Microsoft teams (free)
- Sep 28, 2020
TomMaz Hello, this sure sounds like a mess and I can feel the frustration. I'm afraid that when deleting a Teams free org. you should be able to reuse your previous credentials as per the Teams free documentation. But I don't think I have ever heard of a person actually being able to do that, so if applicable you should create a new Teams free org. using a different email account/address.
Just to put it out there I'm going to attach a link to why you usually receive the "someone has.." https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams It's obviously not something you can use now as the org. is deleted but there are a few "good to know" approaches such as linked accounts and the use of InPrivate/Incognito windows when experiencing issues with several credentials.
Teams free support pages
https://support.microsoft.com/en-us/office/welcome-to-microsoft-teams-free-6d79a648-6913-4696-9237-ed13de64ae3c
TomMaz what outcome are you trying to get to? The free version of Teams needs to have an organisation, what did you hope deleting it would achieve?
Steven Collier, worth mentioning that when I try to sign up again using my email it says that I haven't been added to the organisation
- ChristianBergstromSep 28, 2020Silver Contributor
TomMaz Hello, this sure sounds like a mess and I can feel the frustration. I'm afraid that when deleting a Teams free org. you should be able to reuse your previous credentials as per the Teams free documentation. But I don't think I have ever heard of a person actually being able to do that, so if applicable you should create a new Teams free org. using a different email account/address.
Just to put it out there I'm going to attach a link to why you usually receive the "someone has.." https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams It's obviously not something you can use now as the org. is deleted but there are a few "good to know" approaches such as linked accounts and the use of InPrivate/Incognito windows when experiencing issues with several credentials.
Teams free support pages
https://support.microsoft.com/en-us/office/welcome-to-microsoft-teams-free-6d79a648-6913-4696-9237-ed13de64ae3c
- TomMazSep 30, 2020Copper Contributor
ChristianBergstrom Thanks for the response. The issue has now resolved, I just set up a new outlook email and joined the organisation and re-invited my work email and assigned the same roles.
Appreciate your help!Regards