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TomMaz's avatar
TomMaz
Copper Contributor
Sep 28, 2020
Solved

Help accessing Microsoft teams (free)

Hi there, I come to you off the back of some live chat help that has so far not resolved my issue.   The issue I am having is, I set up a account for teams with my work email which I was prompted t...
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How-to
microsoft teams
  • ChristianBergstrom's avatar
    ChristianBergstrom
    Sep 28, 2020

    TomMaz Hello, this sure sounds like a mess and I can feel the frustration. I'm afraid that when deleting a Teams free org. you should be able to reuse your previous credentials as per the Teams free documentation. But I don't think I have ever heard of a person actually being able to do that, so if applicable you should create a new Teams free org. using a different email account/address.

     

    Just to put it out there I'm going to attach a link to why you usually receive the "someone has.." https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams It's obviously not something you can use now as the org. is deleted but there are a few "good to know" approaches such as linked accounts and the use of InPrivate/Incognito windows when experiencing issues with several credentials.

     

    Teams free support pages

    https://support.microsoft.com/en-us/office/welcome-to-microsoft-teams-free-6d79a648-6913-4696-9237-ed13de64ae3c

StevenC365's avatar
StevenC365
MVP
Sep 28, 2020

TomMaz what outcome are you trying to get to? The free version of Teams needs to have an organisation, what did you hope deleting it would achieve?

 

 

TomMaz's avatar
TomMaz
Copper Contributor
Sep 28, 2020

StevenC365 Thanks for the response.

 

I would like to have access to teams again, can I register my email and create a new organisation? I haven't seen this option in things that I have tried.

 

I am not the admin for the account and very unfamiliar with the app but i needed it for work meetings due to COVID.

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