Forum Discussion
Help accessing Microsoft teams (free)
- Sep 28, 2020
TomMaz Hello, this sure sounds like a mess and I can feel the frustration. I'm afraid that when deleting a Teams free org. you should be able to reuse your previous credentials as per the Teams free documentation. But I don't think I have ever heard of a person actually being able to do that, so if applicable you should create a new Teams free org. using a different email account/address.
Just to put it out there I'm going to attach a link to why you usually receive the "someone has.." https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams It's obviously not something you can use now as the org. is deleted but there are a few "good to know" approaches such as linked accounts and the use of InPrivate/Incognito windows when experiencing issues with several credentials.
Teams free support pages
https://support.microsoft.com/en-us/office/welcome-to-microsoft-teams-free-6d79a648-6913-4696-9237-ed13de64ae3c
TomMaz what outcome are you trying to get to? The free version of Teams needs to have an organisation, what did you hope deleting it would achieve?
- TomMazSep 28, 2020Copper Contributor
Steven Collier, worth mentioning that when I try to sign up again using my email it says that I haven't been added to the organisation
- ChristianBergstromSep 28, 2020Silver Contributor
TomMaz Hello, this sure sounds like a mess and I can feel the frustration. I'm afraid that when deleting a Teams free org. you should be able to reuse your previous credentials as per the Teams free documentation. But I don't think I have ever heard of a person actually being able to do that, so if applicable you should create a new Teams free org. using a different email account/address.
Just to put it out there I'm going to attach a link to why you usually receive the "someone has.." https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-sign-in/someone-has-already-setup-teams It's obviously not something you can use now as the org. is deleted but there are a few "good to know" approaches such as linked accounts and the use of InPrivate/Incognito windows when experiencing issues with several credentials.
Teams free support pages
https://support.microsoft.com/en-us/office/welcome-to-microsoft-teams-free-6d79a648-6913-4696-9237-ed13de64ae3c
- TomMazSep 30, 2020Copper Contributor
ChristianBergstrom Thanks for the response. The issue has now resolved, I just set up a new outlook email and joined the organisation and re-invited my work email and assigned the same roles.
Appreciate your help!Regards
- TomMazSep 28, 2020Copper Contributor
StevenC365 Thanks for the response.
I would like to have access to teams again, can I register my email and create a new organisation? I haven't seen this option in things that I have tried.
I am not the admin for the account and very unfamiliar with the app but i needed it for work meetings due to COVID.