Forum Discussion
Consult then transfer function - set default consult option
Hi everyone, Is it possible to set the default consult option for the "consult then transfer" function? I want to set the default consult option to "Teams audio call" and not "Chat". Thank y...
Me too, chat option by default is no good. Having to train the receptionist to change it to call every time is just a waste of time, she's not happy!