Forum Discussion
Cant pop out meetings from teams chat
We can no longer have a team meeting/ call separate from the main Teams.
If I need to go to my chats, the meeting will reduce to a small box so I cant view teams chats and the meeting at the same time.
I also don't have the option to see all attendees cameras while someone or myself is presenting.
This "update" makes it extremely difficult to do our job now as we often need to have teams chats open and the meeting on another screen.
Is there ANY way around this? I went through all settings and did not find anything to have everything show the original way.
Below are the only options we now have in teams.
Below is an example of what I see if I click into Teams while in a meeting.
22 Replies
- wicheesemakerCopper Contributor
Hi everyone,
I am having this exact same issue. The pop-out option WAS working on both of my devices at one point about a month ago, but then one of the devices (the one I normally use for video conferencing) stopped letting me do it. It is greyed-out, and if I hover over it I get the message "This isn't available on your device." I have tried everything suggested here (and then some) all to no avail.
Interestingly, on my other device I still have this option, but that is not the device I use for video conferencing because of how my workspace is setup. The working device's Teams also shows a slightly OLDER version number (1.5.00.28361) compared to the device where it isn't working (1.5.00.28567)
Another possibility I considered is that the device where it does work is running Windows Enterprise and is managed by the organization, while the device where it doesn't is running Windows Home and is a personal device. (NOTE: Both Teams instances are signed into the same AD account, although the personal device's Windows login is a local account). I'm confused as to why this should matter though. If anything I'd think the organization-managed device would have more restrictions for experimental/public-preview features. Is it possible this feature is only available on systems running Enterprise with Office 365 subscription, etc???
- BaborLCopper Contributor
Pop out meeting is working in previous version (1.5.00.28361).
I tried to update to the newest version (1.5.00.31168) and it has the the same problem - pop out is available only for presonal chats, but not for meetings or chat of the team
- wicheesemakerCopper ContributorThanks for the update. It may vary based on your local system and organizational settings. I don't really know the cause. I just know that on one of my workstations, screen-sharing pop-outs didn't work in 1.5.00.28567, or anything newer than 1.5.00.8070. The other workstation had no issue regardless of version. You may have to experiment based on your local machine...
Wish Microsoft would fix this problem...
- wicheesemakerCopper Contributor
UPDATE!
I figured out a work-around. I have to use an older version of Teams, specifically version 1.5.00.8070 from April 2022. Older versions are available on uptodown.com:
https://microsoft-teams.en.uptodown.com/windows/download/4594768
I tried several newer versions as well, but that was the most recent version in which the pop-out screen-shared content works for me.
The main trick now will be to prevent Teams from auto-updating because apparently there is no in-built way to disable auto-updates. Based on my readings of how the updates are fetched, it might be possible to do this with a static DNS host entry for statics.teams.microsoft.com in the C:\Windows\System32\drivers\etc\hosts file, which points to a dummy address that will not respond (e.g. 127.0.0.1). Possibly also restricting write and/or execute permissions to the directory where updates are downloaded to...
https://techcommunity.microsoft.com/t5/microsoft-teams-community-blog/overview-of-teams-desktop-client-auto-update-process/ba-p/2922657- wicheesemakerCopper Contributor
Another update, re: preventing auto-updates:
It seems that the static DNS host entry for statics.teams.microsoft.com didn't prevent auto-update. There must be a secondary url it is using, or maybe the ip address (or an outside DNS server) is hardcoded... dunno.
However, if I restricted permissions to the folder C:\Users\<username>\AppData\Local\Microsoft\Teams\packages , to only read and list folder contents for all profiles, it prevented updates from being installed. (Note that if you only allow 'list folder contents' Teams wouldn't start. You have to allow 'read')
Hi 9akelly
The meeting screenshots here kinda looks like you are using the web app at https://teams.microsoft.com - accessed through a browser such as Chrome, Edge etc.
If you want to pop conversation and separate screens for calling you need to use the Teams Desktop App. This should be on your desktop and available via the Start Menu. You can also download it here
Download Microsoft Teams Desktop and Mobile Apps | Microsoft Teams
Hope that answers your question. Whilst the Desktop App and Web App are similar the desktop app has lots more functionality - the functionality you describe
Best, Chris
- 9akellyCopper ContributorGood Afternoon,
That was actually from the desktop app that those screen shots were taken.Thanks for replying back.
Wow, that's weird. That meeting experience, with the bar across the centre is the current web experience but some time back was the old desktop experience - at least on Windows. Are you using Windows?
Best, Chris