Forum Discussion
Cant pop out meetings from teams chat
Hi 9akelly
The meeting screenshots here kinda looks like you are using the web app at https://teams.microsoft.com - accessed through a browser such as Chrome, Edge etc.
If you want to pop conversation and separate screens for calling you need to use the Teams Desktop App. This should be on your desktop and available via the Start Menu. You can also download it here
Download Microsoft Teams Desktop and Mobile Apps | Microsoft Teams
Hope that answers your question. Whilst the Desktop App and Web App are similar the desktop app has lots more functionality - the functionality you describe
Best, Chris
That was actually from the desktop app that those screen shots were taken.
Thanks for replying back.
Wow, that's weird. That meeting experience, with the bar across the centre is the current web experience but some time back was the old desktop experience - at least on Windows. Are you using Windows?
Best, Chris
- We are on Windows 11 Enterprise
Hmm ok. I would run through the following
1.) Sign out of Teams and back in again and see if that resolves it.
2.) If not, Sign out of Teams and clear the cache: Clear Teams cache - Microsoft Teams | Microsoft Docs and then sign back in
3.) If not, uninstall the Teams Desktop App and Reinstall.
Can you confirm back if any of these manage to resolve it?
Best, Chris