Forum Discussion
cshowalter
Jun 21, 2020Brass Contributor
Auto Attendant to answer main incoming number - the number was ported
I am struggling to have my auto attendant assigned to my incoming phone number. The incoming number I want answered was ported in. I have set up the resource accounts as directed. However, I ca...
LinusCansby
Jun 21, 2020MVP
Hi,
Make sure that you also assigned a country to the resource account user in Office 365 admin portal. And also make sure that you wait at least 24 hours, sometimes more, if you haven't done that yet.
cshowalter
Jun 22, 2020Brass Contributor
LinusCansby - Linus, thank you for responding. Yes, I had selected United States under the Select Location section of the user account.