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RonaldKriege's avatar
RonaldKriege
Copper Contributor
Jun 18, 2025

MS 365 Group Mailbox - New Outlook Search Not Working

We have just received a troubled call stating that the Search Feature inside of the MS 365 Group Mailboxes is not working. I reviewed this, and it is the same for all MS 365 Group Mailboxes, while the search feature dose work with all personal mailboxes. We are on the New Outlook platform and this issue is occurring for both Installed and web version of Outlook.

Has anyone run across this or know of a fix?

Thank You

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