Confirming a Marketplace purchase counts toward an Azure commitment

You need to establish both eligibility before purchase and actual MACC consumption afterwards; the Azure benefit badge alone does not prove that a particular transaction reduced the customer's commitment. Check the exact offer, confirm that the customer's commitment is active, and complete the eligible purchase through Azure using a subscription associated with that agreement. Purchases outside the qualifying Azure checkout route should not be assumed eligible. Azure prepayment is also different from MACC and cannot simply be treated as Marketplace purchasing credit. After invoicing, ask an authorized customer billing administrator to review the commitment in Cost Management and Billing and reconcile the transaction against the remaining commitment. Being the reseller does not automatically grant access to that customer billing view. Retain the offer, subscription, order and invoice details, and escalate discrepancies through the customer's Microsoft account or billing support team.

You need to establish both eligibility before purchase and actual MACC consumption afterwards; the Azure benefit badge alone does not prove that a particular transaction reduced the customer's commitment. Check the exact offer, confirm that the customer's commitment is active, and complete the eligible purchase through Azure using a subscription associated with that agreement. Purchases outside the qualifying Azure checkout route should not be assumed eligible. Azure prepayment is also different from MACC and cannot simply be treated as Marketplace purchasing credit. After invoicing, ask an authorized customer billing administrator to review the commitment in Cost Management and Billing and reconcile the transaction against the remaining commitment. Being the reseller does not automatically grant access to that customer billing view. Retain the offer, subscription, order and invoice details, and escalate discrepancies through the customer's Microsoft account or billing support team.

If you mean the customer’s Microsoft Azure Consumption Commitment (MACC), the Azure benefit eligible badge is the starting point, but it isn’t the whole check.

Before sending the offer, confirm that the customer has an active MACC and will purchase using an Azure subscription tied to the billing agreement that holds that commitment. Also confirm the specific offer and purchasing route are eligible—particularly if this is a reseller/private-offer transaction. Accepting a private offer alone doesn’t complete the purchase.

After purchase, the customer’s billing team can check the MACC balance and eligible charges in Azure Cost Management + Billing, once the charges have been processed. Your Partner Center sales or payout records don’t, by themselves, confirm that the customer’s commitment was reduced. You’d need the appropriate access to their billing scope, or confirmation from their billing team.

For a deal where this affects the buying decision, have the customer’s Microsoft account team confirm eligibility against the actual offer and billing agreement before purchase. That’s safer than promising MACC credit based only on the product badge.