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How to access to cdx.transform.microsoft.com ?
Hello, I'm trying to access to cdx.transform.microsoft.com with partner account, but getting failed. I'm not sure what's my wrong, I have not enroll Action Pack, may it is reason? Thank you!kimhungvietJun 20, 2023Copper Contributor31KViews2likes23CommentsMicrosoft Partner Support (UK) - No answer
Hi I'm trying to reach someone in Partner Support however all attempts lead nowhere. I've opened cases and they have been closed automatically without being fully answered. I've tried to use the Partner Support Options located here: https://support.microsoft.com/en-gb/topic/partner-support-options-6e2fefd9-4adf-2be1-9968-165aa84b1c3b Support by phone takes you to the usual process for opening a case, this does not provide an option in the list for the problem I'm having. It also does seem to just result in opening a new case so I'm back where I started and no phone number provided. If I click chat online with an agent I get the following: I am logged in to my partner account, I have tried multiple computers. I also tried calling the regular Microsoft Support number here in the UK 0344 800 2400 but it is an entirely automated service. It doesn't understand my request and also doesn't allow you to speak with an actual person. Is anyone else having the same trouble?partner8123May 13, 2024Copper Contributor4KViews1like12CommentsRE: CDX Throws “Unauthorized”
Greetings all, I’ve been trying to sign into CDX Platform over my phone so I can get started with demos and understand better how these programs work. In the morning, I created a tenant for the Microsoft Endpoint Protection with Windows Defender, from a Cloud PC that I was using. Nonetheless, this evening I get thrown with this error when I try signing in: Nonetheless, when I check if I still have my partnership at the Partner Portal, I see it’s still there. Could anyone tell me what’s going on and how to go about this error?BrotherAlameenJan 19, 2024Copper Contributor3.1KViews0likes12CommentsCommunity Calls for Azure - how to access?
Hi there, I work for a partner and I'm seeking information about how to get notification of the Azure Community Calls. I note that these previously seem to have been posted publicly on the web, but I haven't seen any links to sign up to these at any point since June. Can someone help? Thanks, ChrisSolvedChrisDolbyClaranetNov 28, 2024Copper Contributor334Views1like9CommentsMicrosoft’s Cloud GBP Feb 2025 Price Adjustments
In regard to the pricing adjustments announced in https://news.microsoft.com/2024/12/03/local-currency-price-adjustments-for-microsofts-commercial-cloud/, will the new pricing only come into effect for new and renewing customers or will customers in their existing terms also see a reduction? I would assume the former is correct but just wanted to double check as I couldn't find any FAQ's linked to this announcement.SolvedRobertHemsleyDec 16, 2024Copper Contributor1.8KViews0likes8CommentsPartner renewal - What is going on?!
We have logged a ticket with MS partner support but so far no reply. The problem we are facing is that we have a -2 on net customer adds. When digging into the figures, we are seeing loss of customers that do still exist and are active. But worse still, we are seeing customers on that list THAT ARE NOT OUR CUSTOMERS, to the total of 3. That makes 4 customers in total on our "In Decline" list which should not be there. Looking at other figures (no change list) there are also customers who are not ours. Has anyone else experienced these kind of issues? Based on current figures, we need to add 11 new customers with minimum 11 users before March/April. This is impossible. Skilling and customer growth we have maximum points possible. This will be the first year in 10 years we have been unable to obtain partnerBenG_UKJan 08, 2024Copper Contributor943Views0likes6CommentsEmployment Verifcation Failed after name change
Hi all, My business was a verified Microsoft partner and we made the decision to change the business name and domains, to reflect this change I updated our legal info in the partner centre and since then the business has failed verification for the reason: "This domain does not meet the requirements of our program." I have opened a case with support which so far hasn't responded in a week, and there is no contact number to speak with someone to move this forward. The real bit that puzzles me is the fact that the business has less of an external profile when we got approved initially so the fact the system is telling us we are failing now Im not sure why. If anyone has any advice or guidance it would be more than appreciated. ThanksBlairCFuzeditJun 21, 2023Copper Contributor1.2KViews0likes6CommentsCSP MCA Update
Hi all, I am new to the Partner space and received an email regarding the updated CSP MCA. How do you usually update your customers on these changes? We have set up the tool to do a bulk acceptance but we want to make sure this is done in a way that provides our customer with enough notice and we stay compliant. Any tips?PortiasaerAug 20, 2024Copper Contributor427Views0likes3CommentsLost access to the security workspace in Partner Center
Last month all of a sudden all our users lost access to the security workspace in Partner Center and despite holding the global admin role and security administrator role, it still does not show up. Can someone help as the partner center help does not let you log a support ticket for this.technonathSep 05, 2024Iron Contributor600Views0likes2Comments2FA Requirement Preventing Me Getting Support
Any idea how I can get support to contact me? I'm a member of th eMicrosoft Partner Program and earlier this year I contacted them asking them to not turn on 2FA on my account; we manage our security ourselves etc. Now, it seems I cannot login to the portal without setting up Authenticator. I can't contact them because the only way to contact them is by logging in. Any ideas? I've contacted them using the information on this page https://support.microsoft.com/en-au/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 but it's some useless AI menu that doesn't allow me to speak to a human. I've tried to re-open my previous ticket and they are ignoring me.Help_Me5Jun 22, 2024Copper Contributor465Views0likes2Comments
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