Voicemail Personal Greeting not working
Hello, we've recorded a personal greeting to replace the default one. But now if you call someone and land on the voicemail its first saying the personal greetibg after that the default greeting. Anyone have a idea how to only set the personal greeting so that the default greeting is not player?
Voicemail not visible in Teams under call tab.
Hi, Being new to this Microsoft world I have a question that I can’t seem to find an answer on I any forum. So what am I missing when I can´t see the voicemails for the Call Queue in the Team under the Calls tab.? The call queue are pointing to a Team and that works fine and after business hours the call go to voicemail on the same Team and that is also working fine I get the voicemail under groups in Outlook but not in the Teams client under the Calls tab. In here I can only see incoming and outgoing calls. Any ideas.?Managing Voice Mail Options for A Shared Mailbox
Is there a way to allow users with Full Mailbox Access to a shared mailbox which has Unified Messaging enabled to manage the "Voice Mail / Call Answering Rules etc" options section in OWA? They can manage their own just fine, but not for a shared mailbox ... I know we can use PowerShell / EWS etc. but not found a way to allow via the web interface yet,
Teams Call Queue Voicemail Transcription
Hi All! Teams Voice has been great so far! I do, however, have a challenge currently with Call Queue Voicemail Transcription. The voicemail makes it over fine, and it is transcribed but.... The transcribed voicemails sometimes have our 'outside email' warning on them. It seems there are smtp sources for the transcribed messages? Does anyone know where I can obtain that information so I can exclude them from the warning? We already have @amer.teams.ms but there must be others? Below in the green box is one of the examples of our transcribed voicemails with smtp warning from our email config. Thanks in advance for your help!Unable to Update Voicemail settings on Teams Call Queue
Hi All, Our organisation is heavily invested in Teams and use it for calling. I have been setting up call queues for a few of our areas and for the most part they have been working okay. AN issue I've run into is setting up voicemail on these queues. In the past I had simply forwarded the unanswered calls to a generic voice enabled account the redirected to voicemail. No I am trying to update that to have the voicemail account added in the queue instead. When I add the voicemail office 365 group and add an audio file or text based message the save button remains greyed out making me unable to update the queue and add a voicemail app. Nothing I do changes the save button to allow the queue to be updated. Am I missing something? Or is this a bug that is not allowing me to save the voicemail settings to an existing queue? Thanks,
