Better way to view employees' schedules?
Howdy, y'all. I've just been hired into a new office, and as the only member of Gen Z to be employed, I've been summarily appointed to the media committee, which includes thinking through the ways that we communicate with one another effectively. The issue that's driving me up a wall at the moment is our calendar management. We have an Excel sheet saved as a tab within one of our Teams channels that lists every employee's status in the office for every day of the year. This is helpful for a couple of reasons: We work in healthcare and must have one person on-call at all times. There are two on-call shifts per day; one from 8 AM to 8 PM, and one from 8 PM to 8 AM. There must be a minimum number of staff people working during regular weekdays (that is, aside from the on-call staffer, we must also be able to see that there are at least a couple people aside from the on-call person who are in the office during a regular week, so that the office isn't completely empty around Christmas and so on). For this, we usually look at the row for the day of the month and the column for the employee's name, with the intersecting cell being filled in with the time of their shift. In addition to the two on-call shifts per day, one person will be designated as "substitute" for one 24-hour period. If either the AM or PM on-call person call out, the substitute will clock in to replace them. Further, there is a staffer who is designated as the support member for an entire week's time. Should the on-call person have questions or concerns, the support member will be able to answer their call at any time during the week. We typically have it color-coded so we know by taking a glance at the day who is on AM, who is on PM, who is substituting, and who is backup. This is an example: Staff A Staff B Staff C Staff D Staff E Staff F Staff G Friday 8/1 8a-8p 8a-4:30p 8a-4:30p 8p-8a 8a-4:30p 8a-4:30p 8a-4:30p Saturday 8/2 OFF 8a-8p 8p-8a OFF OFF OFF OFF Sunday 8/3 8p-8a OFF OFF 8a-8p OFF OFF OFF Monday 8/4 OFF 8p-8a 8a-4:30p OFF 8a-8p 8a-4:30p 8a-4:30p Tuesday 8/5 8a-8p OFF OFF 8p-8a 8a-4:30p 8a-4:30p 8a-4:30p Wednesday 8/6 8a-4:30p 8a-4:30p 8p-8a OFF 8a-8p 8a-4:30p 8a-4:30p KEY: AM on-call PM on-call Substitute Support Obviously, this way of keeping track of things is archaic and has led to chaos. Is there a better way somewhere in Teams/Outlook/SharePoint calendar, or in some other application that can connect to this workspace? We run basically everything in our department out of Teams
Outlook "Share to TEAMS" cant find certain channels
The new "Share to TEAMS" is showing up for our users, and it is a great feature, but there are serious problems with the search within the app. We are able to search for users with no issue, but searching for a group or channel is rarely successful. I would guestimate that only 25% of my channels show up in the search. I have already verified that channels don't show up even if I am an owner of the group. And there is no way to search for a "General" channel. There are no results for us. Is this a problem with our environment, or a known issue with the feature? On a side note, I've always had trouble sharing thing from my phone to Teams if I'm looking for a "General" channel.Meeting Options are limited
Hello, I have run into a problem of not having a full access to meeting options. I would like to schedule meetings for other people in the office where I do not necessarily have to attend. I would also like to assign other people as co-hosts so that they are able to admit people and have more control of the meeting. There should be settings of being able to let people come in without waiting in the waiting room as well, but I cannot seem to find it anywhere. Here is the attached screenshot: These are the only two options I get when clicking "Meeting Options". Additionally, whenever I set up a meeting, some people are not able to respond to it because they get an error of undeliverable response: "delivery has failed to these recipients or groups". What is the issue here? Does it have to do with how Outlook is set up? How can I change these limitations and errors? Thank you so much!
Missing presence status in Outlook
A couple of users don't see any presence status from Teams within Outlook. The checkbox within Teams is ticked but the option in Outlook is greyed out. It's working at half of the users (option in Outlook is available and ticked) and at the other half of the users it's not working. Any ideas? Thanks in advance
How do I modify an organization contact only for myself?
I want to associate a nickname with a person in my organization, whose employee records live in Entra ID. To do this, I went into Outlook desktop (1.2024.1204.300), did a search for the person, and selected "Add to contacts". From there, I modified the newly created contact record's first name from, for example, "Margaret" to "Margaret (Peggy)". I also deleted the company and title fields that got auto-populated because I don't want to overwrite these values from whatever they might change to in the future. The only fields I should need are email address (which I expect it needs as the "key" to match my contact record to the person's underlying record in the organization) and the fields I want to overwrite, in this case first name. From here, I'd expect interactions with this user to show their updated name for me. It doesn't. Nothing works as expected. If I start a new email and type "peggy" into the "To" field, nothing comes up. If I type "margaret", she appears in the results without my name modification. Similarly, while in the Mail section of Outlook, if I do a search for "peggy", I get no results, even if I filter on People. However, in the People section of Outlook, if I do a search for "peggy", she does come up. So even within Outlook itself, there's a total disconnect between how Mail and People honor my contacts info. In Teams desktop (24295.605.3225.8804.), it's even worse, with there being no trace whatsoever of the contact's updated name. In the People section, "All contacts" shows nothing at all. I've manually clicked Mail > View > Sync in Outlook. I've tried manually closing both Outlook and Teams. I've waited 30 minutes. I've even confirmed via outlook.office.com that my contact is there and that the "new contacts" settings is on, but actually seeing the updated name when writing an email or sending a Teams chat isn't working at all. None of these time-consuming and frustrating steps should be necessary to begin with, but even then, it's all broken. Is this not a supported feature in M365?Set Default Meeting Provider MS Teams in outlook 365
To set your default online meeting provider Microsoft Teams in Outlook for Windows, follow these steps: Select File > Options > Calendar. Under Calendar options, navigate to "Add online meeting to all meetings" and check the "Add Meeting Provider" option. Select the "Add online meeting to all meetings" checkbox. From the "Apply to this account" dropdown menu, choose the account for which you want to enable this setting. In the list of online meeting providers, select the default provider for your chosen account. Thats it...
Teams as default for Outlook calls
Hi, I already posted 10 other Teams questions but I have one more. For some users...when they go to their contact in Outlook and click on a number to dial, it opens Skype for Business to make the call and not Teams (the user is in Teams only and SFB is completely shut down). I did change the settings under default apps for SIP and calls and such, but it didn't help. One thing is some are on Outlook 1803/1809 and some are on 19xx Any ideas?
