Custom notification sounds on multiple accounts in New Outlook
So, with this configuration/setting, am I correct in assuming that whatever sound I choose for a New Mail notification should apply to all accounts (I have four)? No matter what I do, I can configure only the Primary account sound, while all others insist on using the default sound. Very frustrating...
Techcommunity Follow email notification no longer working
Hello, Not sure if this is the right place to post this issue but I could not find another method to report this issue.. As an Exchange Admin in our invironment it's very usefull to stay up to date on the latest new posted in a variety of blogs on this website (Exchange Blog, M365 Blog, ...) This all went well until a few months ago where I started noticing I didn't receive any weekly updates anymore regarding new blogposts & tried to manually go check periodically, thinking it would be a temporary system. After investigation i've noticed that i'm not the only admin in our company that no longer receives these emails from mailto:email address removed for privacy reasons So I wonder if something bigger is up or if it's only my company being affected, not receiving these follow notifications anymore? Is there any other way that I should report this issue, to those managing this website so it can be investigated in detail if it's only us? Already tried to unfollow/delete follows in my profile - save - follow again, same on the respective blog pages, but this does not seem to change anything.
Graph API: summary field ignored for Adaptive Card message notifications/preview
Hello, Problem Summary When sending Adaptive Cards via Microsoft Graph API to Teams chats, the `summary` field in the message payload is completely ignored. This results in unhelpful generic notifications like "Card" or "Sent an attachment" instead of meaningful preview text. Environment - **API**: Microsoft Graph API v1.0 - **Endpoint**: `POST /chats/{chat-id}/messages` - **Platform**: Microsoft Teams (Desktop, Web, Mobile) - **Adaptive Card Version**: 1.5 Expected Behavior According to the https://learn.microsoft.com/en-us/graph/api/resources/chatmessage?view=graph-rest-1.0, the `summary` property should be used for: > "Summary text of the message that could be used for push notifications and summary views or fall back views" When sending a message with `summary: "🚨 Big Alert: This is a real issue"`, I expect: - ✅ Teams notification toast displays: "🚨 Big Alert: This is a real issue" - ✅ Chat list preview shows: "🚨 Big Alert: This is a real issue" - ✅ Activity feed shows: "🚨 Big Alert: This is a real issue" Actual Behavior The `summary` field has **no effect** on notifications or previews: - ❌ Notification shows generic text: "Card" or "Sent an attachment" - ❌ Chat list preview shows generic text or first TextBlock from card - ❌ Activity feed shows generic text - ❌ The `summary` field appears to be completely ignored Minimal Reproduction Request Payload ```json POST https://graph.microsoft.com/v1.0/chats/{chat-id}/messages Content-Type: application/json Authorization: Bearer {token} { "body": { "contentType": "html", "content": "<attachment id=\"card001\"></attachment>" }, "attachments": [ { "id": "card001", "contentType": "application/vnd.microsoft.card.adaptive", "content": { "type": "AdaptiveCard", "$schema": "http://adaptivecards.io/schemas/adaptive-card.json", "version": "1.5", "body": [ { "type": "TextBlock", "text": "Critical Alert", "weight": "bolder", "size": "large", "color": "attention" }, { "type": "TextBlock", "text": "Database connection has failed. Please investigate immediately.", "wrap": true } ], "actions": [ { "type": "Action.OpenUrl", "title": "View Details", "url": "https://example.com/alerts/12345" } ] } } ], "summary": "🚨 Big Alert: This is a real issue" } ``` Steps to Reproduce Create a test chat in Microsoft Teams Obtain OAuth2 token with `Chat.ReadWrite` scope Send the above payload via Graph API Observe notification/preview in Teams client **Result**: The `summary` field is ignored, notification shows generic text. Business Impact This limitation severely impacts user experience for: - **Alert/incident notifications** - Users can't identify urgency without opening the chat - **High-volume scenarios** - Users can't triage messages efficiently - **Time-sensitive operations** - Critical alerts look identical to routine messages Our team manages 200+ incident notifications daily via Adaptive Cards. Without meaningful previews, users must open every notification to assess priority, defeating the purpose of notifications. Workarounds Attempted ❌ **Setting `summary` at message level** - Ignored when attachments present ❌ **Adding preview text in `body.content`** - Overwritten by attachment ❌ **Using different `contentType` values** - No improvement ❌ **Including fallback text in Adaptive Card** - Not displayed in preview ✅ **Only working solution**: Send plain text message first, then card separately (terrible UX) Questions **Is this a bug or by design?** If by design, why does the documentation describe `summary` as useful for notifications? **Is there an alternative mechanism** to control preview text for Adaptive Card messages? **Is this being tracked internally?** This seems like a fundamental limitation for bot developers. Full Reproduction Package I've created a complete reproduction package with test scripts and detailed documentation: - Test payload JSON - Bash/PowerShell test scripts - Step-by-step reproduction guide Can share via GitHub gist if helpful for the team to investigate. Request Please either: **Fix the implementation** to honor the `summary` field for Adaptive Card messages, OR **Provide an alternative mechanism** to control notification/preview text, OR **Update the documentation** to clarify that `summary` is not supported for Adaptive Cards This is blocking our production alert system deployment. Any guidance would be greatly appreciated! ---
The Chat Notification Badge That Won't Die
I know there's another thread on this, but literally none of those solutions worked, so I'm a starting a new thread. My chat notification won't go away. All of my chats are read. Here's everything I've done to fix this already (note- It's a corporate computer so I can't mess with the anti-virus): Signed out of the app every (desktop, web, phone) Restarted my computer Cleared the cache data from all 13 different locations Changed the setting to close the app when I shut down Closed it in the Task Manager Turned off all of my notifications Clicked on every chat I've received over the last week The only thing that seemed to maybe be the culprit was a very large company meeting and I was the last to leave. There was a lot of chat in that meeting, though I didn't participate in any of it. The reason I think this was when I went to log into to Teams from my browser, as I started to type "Microsoft Teams" I noticed in the suggested sites that there was a chat message from that meeting. So obviously I've left the meeting. I've deleted that chat. I've even left the teams channel that hosts those meetings. For what it's worth, I don't have any notifications on the phone app (android). It's just on the desktop and the web. Please, for the love of god, help. It's slowly driving me insane and I don't have the mental capacity to deal with anything else that makes me insane during quarantine. 🙂 *jk- I'm fine. It's a joke*
Issue with "Edit with Paint 3D" Functionality
I have recently encountered an issue with Paint 3D. When I try to edit a picture using Paint 3D by right-clicking on the photo and selecting "Edit with Paint 3D," I am unexpectedly prompted to choose an app to open the file instead of Paint 3D launching directly. Has anyone else experienced this problem, or does anyone have any insights on why this might be happening and how to resolve it? Thank you for your assistance! Following was done: Reinstall Paint 3D Open Microsoft Store: Go to the Start menu and open the Microsoft Store. Search for Paint 3D: In the search bar, type "Paint 3D." Reinstall Paint 3D: If the app is installed, you can click "Open." If it’s not installed or you suspect it might be corrupted, click "Install" or "Get" to reinstall it. Ensure Paint 3D is Enabled Open Settings: Press Win + I to open Settings. Go to Apps: Navigate to "Apps" and then "Apps & features." Find Paint 3D: Scroll through the list of installed apps to find "Paint 3D." Ensure It’s Enabled: If you find it, make sure it’s not disabled. If it is, re-enable it. Associate Image Files with Paint 3D Manually Right-click on the Image File: Right-click on an image file. Select Properties: Choose "Properties" from the context menu. Change the Default Program: In the Properties window, click the "Change" button next to "Opens with." Manually Find Paint 3D: Click "More apps" if Paint 3D is not listed. Scroll down and click "Look for another app on this PC." Navigate to C:\Program Files\WindowsApps and look for the Paint 3D executable. Note that you may need administrative permissions to access this folder. Use the Default Apps Settings Open Settings: Press Win + I to open Settings. Go to Apps: Navigate to "Apps" and then "Default apps." Reset Default Apps: Scroll down and click "Reset" under "Reset to the Microsoft recommended defaults." Change Defaults Manually: After resetting, try setting Paint 3D as the default app for your image files again. Check for System Updates Open Settings: Press Win + I to open Settings. Go to Update & Security: Navigate to "Update & Security." Check for Updates: Click "Check for updates" and install any available updates. Sometimes updates can fix issues with system apps like Paint 3D. 1. Check if Paint 3D is Installed Correctly Open PowerShell as Administrator: Press Win + X and select "Windows PowerShell (Admin)." Check Installation: Enter the following command to check if Paint 3D is installed: powershell Copy code Get-AppxPackage *Microsoft.MSPaint* | Select Name, PackageFullName If Paint 3D is listed, it’s installed. If not, proceed to reinstall it. Reinstall Paint 3D: Uninstall Paint 3D using PowerShell: powershell Copy code Get-AppxPackage *Microsoft.MSPaint* | Remove-AppxPackage Reinstall from the Microsoft Store: Open the Microsoft Store, search for "Paint 3D," and install it. 2. Reset Paint 3D Open Settings: Press Win + I to open Settings. Go to Apps: Navigate to "Apps" > "Apps & features." Find Paint 3D: Scroll down and select "Paint 3D." Advanced Options: Click on "Advanced options." Reset: Click the "Reset" button. This will reset Paint 3D to its default state. 3. Create a New User Profile Open Settings: Press Win + I to open Settings. Go to Accounts: Navigate to "Accounts" > "Family & other users." Add Someone Else to This PC: Click on "Add someone else to this PC." Create a New User: Follow the prompts to create a new user account. Log In: Log out of your current account and log in with the new user account. Check if Paint 3D works correctly in the new profile. 4. Repair Windows Using DISM and SFC Open Command Prompt as Administrator: Press Win + X and select "Command Prompt (Admin)" or "Windows PowerShell (Admin)." Run DISM: Enter the following command to repair the Windows image: powershell Copy code DISM /Online /Cleanup-Image /RestoreHealth Wait for the process to complete. Run SFC: Enter the following command to check and repair system files: powershell Copy code sfc /scannow Wait for the process to complete and restart your computer.Bookings Page not sending confirmation emails to customers
Hello, I am the main technician for my company's service desk. We have a Bookings page, but any time anyone books a time slot, they receive a message indicating that they will receive a confirmation email, but no email comes to them. In the settings, it shows the checkbox to send a confirmation email is checked. I have also looked in Exchange Admin and run a message trace and cannot find any confirmation email sent to myself or other testers. In Bookings, I have unchecked the confirmation email checkbox, saved, checked, saved, and tested - same result. Additionally, this Bookings page is only for internal users, and all of them are 'customers' with their full organization email address. In researching, I found that there was mention of the Bookings needing to have an Exchange account as a shared mailbox, which I do not believe we have - when I search the email that confirms for me that someone has booked with me, it is a long string of seemingly random letters and numbers with an internal domain address. I have also tried searching in Exchange Admin for 'IT' 'Service Desk' 'Service', and 'Desk', none of which have any results under Mailboxes (which would include shared mailboxes). Any advice/suggestions would be greatly appreciated. Screenshot:Apps notification settings missing in Teams settings
Hello Teams Community, I'm facing a strange issue with App notifications in Microsoft Teams. I've already researched this and found nothing. I've opened a Microsoft case and I'm waiting for an answer but it's taking longer than expected. So, I'm turning to you for expedited help! Scenario: You're an administrator in Teams. You've applied a setup policy for a pinned app like Viva Engage. After the policy is applied and the tool is launched, users complain that notifications are either too frequent or not frequent enough. You direct them to the Teams Notification and activity settings to control app notifications. The users go to Teams notification settings but report back to you that the App section of Teams settings doesn't exist. Problem Statement: Microsoft explicitly states in their documentation that in order for the App notifications section to appear, you must first add an app yourself within Teams and get at least one notification. But relying on users to add an app, somehow create a notification, and then remove it, just to access App notifications is impractical and would never work. Desired Outcome: I'm looking for a way to bypass this prerequisite and force the Apps section to appear in the Notifications and activity section without any user action whenever an app is pinned in the Teams admin center with a setup policy. I'm hoping this can work with any app, not just Viva Engage. Any help is appreciated. Thanks, Teams experts! -Rob
Why do I have to click out of and then back into a chat for the notification to clear?
Every time I get a chat on desktop when Teams isn't in focus or is in the system tray, I get a notification (normal so far). When I open Teams, if that chat conversation was the last I had open, I have to click on a different chat and then back to the first in order for the notification to clear. Happens every time. I've uninstalled and re-installed and tested on another Win10 machine, same results
