Forum Discussion
Why do I have to click out of and then back into a chat for the notification to clear?
Every time I get a chat on desktop when Teams isn't in focus or is in the system tray, I get a notification (normal so far).
When I open Teams, if that chat conversation was the last I had open, I have to click on a different chat and then back to the first in order for the notification to clear.
Happens every time. I've uninstalled and re-installed and tested on another Win10 machine, same results
2 Replies
This is still happening in 2025 sometimes and it's so annoying. When it happens, even if I click anywhere within the chat, the notification badge doesn't dismiss. I have to click another chat and re-enter the chat when it happens.
- Yeah, experience this as well from time to time but only in one tenant. When clearing the cache it tends to work better. Will probably get fixed in a coming version update.
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
https://docs.microsoft.com/en-us/microsoftteams/teams-client-update
