Forum Discussion
Why do I have to click out of and then back into a chat for the notification to clear?
Every time I get a chat on desktop when Teams isn't in focus or is in the system tray, I get a notification (normal so far). When I open Teams, if that chat conversation was the last I had open, ...
Yeah, experience this as well from time to time but only in one tenant. When clearing the cache it tends to work better. Will probably get fixed in a coming version update.
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
https://docs.microsoft.com/en-us/microsoftteams/teams-client-update
https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache
https://docs.microsoft.com/en-us/microsoftteams/teams-client-update