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MichelleArellano's avatar
MichelleArellano
Copper Contributor
Jun 02, 2020

Microsoft forms - How can I add multiple recipients to get notifications once a form is completed?

Does anyone know how to set up Microsoft forms so that when a form is completed the notification gets sent out to multiple recipients or a distribution list?

77 Replies

  • Evans8773's avatar
    Evans8773
    Copper Contributor

    Is there A way to add an email address ( not the creator of the form) that can collect responses without using the collaborate option in case they alter questions that have emails tied to the answers. Although i have created form I won’t be dealing with them and need someone else somehow to have access to the responses without edit options.

    Someone suggested collect responses link but that always just goes to a the form awaiting data to be entered.

    Cheers

    • Rob_Elliott's avatar
      Rob_Elliott
      Bronze Contributor

      Evans8773 no, if you give someone the ability to view the responses via the the collaborate link then they will be able to amend the form as well. You either have to trust them not to do so or use a flow in Power Automate to save each response into a list in SharePoint. They will then be able to see all the responses but not edit the form.

       

      Rob
      Los Gallardos
      Microsoft Power Automate Community Super User.
      Principal Consultant, SharePoint and Power Platform WSP Global (and classic 1967 Morris Traveller driver)

  • vipinsri369's avatar
    vipinsri369
    Copper Contributor

    MichelleArellano 

    One simple way is to configure Outlook Rule, i.e. whenever you recieve a response submission notification mail from MICROSOFT FORMS, Simply create a rule to forward that mail to a group of people. You can create, modify this group in Outlook contacts list.

     

  • GeorgieGT2425's avatar
    GeorgieGT2425
    Copper Contributor

    Rob_Elliott Hi Rob, you're potentially saving my bacon with this workflow! I've set it up, tested it, and it says it's working, but the emails I'm receiving aren't containing all of the data I expected. All it's saying is "you have a new response" but not pulling through the search query data. Screenshot below... any ideas? I removed my email address in the To: just for data purposes 🙂 

    Thanks!

    • Rob_Elliott's avatar
      Rob_Elliott
      Bronze Contributor

      GeorgieGT2425 you are using the wrong email action, you should be using Send an email (v2).

       

      Rob
      Los Gallardos
      Microsoft Power Automate Community Super User.
      Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)

      • evanstroum's avatar
        evanstroum
        Copper Contributor
        Rob_Elliott Next thing I am trying to pull off is how to send an email when a section of a form is completed so the email recipient can complete their section and then email another recipient when section 2 is complete so the final submitter can complete section 3. I don't see any options in Automate to send an email after a section and only once the form is complete. Is this possible?
    • evanstroum's avatar
      evanstroum
      Copper Contributor

      Rob_Elliott read through this thread and first want to thank you for providing a wealth of information on this topic. This is exactly what I am looking to do. Quick question, I have a Microsoft form with 4 different sections, 3 of which are determined by the answers in the first section. With this already created, can different recipients be chosen for different results within the same form?

      • Rob_Elliott's avatar
        Rob_Elliott
        Bronze Contributor

        evanstroum if it is only 1 answer in the form that determines who should receive the email and which answers they should see, the way I would do this is to add a switch control to the flow. This is a type of condition that looks at just 1 answer, for example Which Department are you in?. In case the answer is Maintenance then the email goes to the the maintenance manager. In case the answer is Warehouse then the email go to the warehouse manager etc etc You can have up to 25 cases in each switch. 

         

        If the email recipient is based on more than answer in the form that makes it more complicated but could be done either by nesting switches as in the image below or perhaps using a condition.

         

        You could prepare your first email with the relevant questions and answers from the form, copy it to your clipboard then add it to the next switch case and make whatever changes to the questions and answers that you need to to. It's often quicker than creating each email action separately. But be aware, you might need to add your email action from your clipboard outside the switch then drag it in.

         

         

        Rob
        Los Gallardos
        Microsoft Power Automate Community Super User.
        Intranet, SharePoint and Power Platform Manager (and classic 1967 Morris Traveller driver)

    • NeilMcCarthy's avatar
      NeilMcCarthy
      Copper Contributor
      opps sorry i didn't scroll down thru all of the responses
  • RobElliott's avatar
    RobElliott
    Silver Contributor

    MichelleArellano you'd need to do this with a flow in Power Automate. With that you can send out the responses the user made to each question to any number of recipients by email, store the response in a SharePoint list (we ALWAYS do this at my company), send the responder a "thank you" confirmation message with their answers (again we always do this as it shows we have received it and are working on it). You just can't do all this within Forms itself. Let me know if you'd like screenshots of how a flow flow to do this is constructed.

     

    Rob
    Los Gallardos
    Microsoft Power Automate Community Super Use

      • Rob_Elliott's avatar
        Rob_Elliott
        Bronze Contributor

        Mlambie look back through the thread, the screenshots are there.

         

        Rob
        Los Gallardos
        Microsoft Power Automate Community Super User.
        Principal Consultant, SharePoint and Power Platform WSP Global (and classic 1967 Morris Traveller driver)

      • RobElliott's avatar
        RobElliott
        Silver Contributor
        What screenshots do you need that I haven't already provided earlier in this thread?

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