files
3300 TopicsOneDrive suddenly became empty after university storage policy change Is recovery still possible?
Hello everyone, I am looking for technical guidance regarding a serious OneDrive for Business issue under Microsoft 365 Education. Environment - Microsoft 365 Education tenant. - University-managed account. - OneDrive for Business. - My account is still active and I can sign in normally. What happened On July 16, 2026, I signed into my OneDrive and discovered that my entire "My files" folder was empty. I verified the following: - I am signed into the correct account. - "My files" is completely empty. - The OneDrive Recycle Bin is empty. - "Restore your OneDrive" does not show any mass deletion event. - My OneDrive site is accessible, but there are no files. - I unfortunately do not have a complete local backup. A few days later, my university informed students that they had reduced the OneDrive storage quota from 5 TB to 30 GB due to a Microsoft/provider policy update. I suspect my OneDrive contained more than 30 GB because I had stored backups from my previous computer together with years of academic, personal and work files. However, I would like to understand whether exceeding the new storage quota could actually cause an existing OneDrive site to appear completely empty, or whether this suggests another issue such as: - OneDrive reprovisioning - Site replacement - License reassignment - Site deletion - Storage migration - SharePoint issue - Other administrative problem The university initially described this as a temporary Microsoft incident, but later told me that the files had been deleted because of the OneDrive application, without providing any technical explanation. I have already asked the university IT department to investigate: - Deleted Sites in SharePoint Admin Center - Second-stage Recycle Bin - Retention policies - Previous OneDrive site - Licensing history - Possible restore options My question to Microsoft experts is: 1. Can a storage quota reduction (5 TB → 30 GB) ever make an existing OneDrive appear completely empty? 2. Are there other administrative scenarios that could produce this behavior while leaving the account active? 3. Is there anything specific I should ask my Microsoft 365 administrator to verify that is commonly overlooked? Any guidance would be greatly appreciated because these files represent several years of academic, professional and personal work. Thank you very much.106Views0likes2CommentsOnedrive sooo annoying but great a same time
I have an some what unwanted computer issue here with Microsoft Onedrive! I have Office 365 and use Onedrive however, it has deleted over 5,500 pictures (yes I have backups and yes I deleted them off OneDrive HOWEVER these pictures were on my computer first so why does Onedrive delete the files even one my PC is the question - is there some setting to prevent this). However, this is so annoying, especially with documents, and IF you stop syncing a folder, OneDrive will delete that folder from your PC - why, especially since the folder was originally on my computer first. So it "seems" Onedrive does things without our consent people tell me BUT I say there must be a setting - anyone know where it is?60Views0likes1CommentWhat is the maximum length of a Check-In Comment in a SharePoint document library?
We are using SharePoint document libraries with versioning enabled and users provide comments when checking in documents. Is there a maximum number of characters allowed in the Check-In Comment field, and is this limit documented by Microsoft?Solved100Views0likes1CommentMissing Files
Previously, I had been using Onedrive to save data on it. I didn't have a lot of data but some folders, files, etc... Last week, on my Mac, I installed Onedrive and it was active. Today, after I signed in to my account, my files were missing. Some of it was cache when I synced it with my Mac. I know stuff was there. Now, after I sign in, there is folders there but they are empty. These folders were not there earlier. There is whole bunch of files in the recycle bin which I didn't put there. Some how the cached files ended up in the recycling bin. I am not able to install Onedrive anymore on the Mac. What is going on?72Views0likes3CommentsStoring and organizing performance review data - SharePoint lists or something else?
My team has been asked to move our performance review records from a legacy HR system into something within M365. Someone suggested SharePoint lists but I'm worried about permissions (employees shouldnt see each others reviews), workflow complexity, and whether it'll scale. We have about 400 employees. Is SharePoint the right tool for this or should I be looking at something purpose-built that integrates with our M365 environment?119Views1like4Commentsmissing crumb trail in Teams channel, cant get back to highest document level
hi discovered yesterday that the crumb trail in teams channels is no longer available, so i cant navigate to the highest document level, however i can get access to the crumb trail from the corresponding sharepoint site, but most of my 5,000 are mainly using teams, can you point me to any documentation to say when this change was happening, screenshots below one from Teams channel other from SharePoint88Views0likes1CommentRecycle Bin and Site Content Hidden for Site Members and Site Visitors
I posted this before but made a mistake with my write up, so I am reposting. I have a requirement that the Recycle bin and Site Contents should be be hidden from the Site Members and Site Visitors. Please how can I achieve this because the Server Infrastructure activation is not working for me. Any workarounds? Please help39Views0likes0CommentsDynamic Mandatory Fields
In a SharePoint library, I have folders which are = a. Admin b. Events c. Furniture and Moves d. Janitorial and Maintenance e. Parking and Transportation f. Shipping and Receiving g. Supplies and Equipment h. Waste and Recycling I have Meta data across the library whose data type are all choices and are: a. Document Type = Contract, Financial, planning b. Building = Gym, Garage, Heating c. Asset Category = Office, Playground d. Fiscal Year = FY23, FY24, FY25, FY26, FY27 e. Vendor = Maple Leaf, Canadian Tire, Home Depot f. Status = Active, Pending, Not Active g. Retention Label = 3 years, 5 years h. Service Type = Admin, Events, Furniture and Moves, Janitorial and Maintenance, Parking and Transportation, Shipping and Receiving, Supplies and Equipment, Waste and Recycling Service Type and Retention Label are mandatory fields, with the Rule below for all the files in the various folders: IF Folder Name = Admin, then Service Type = Admin and Retention Label = 5 years; the mandatory fields should be Document Type, Status and Fiscal Year IF Folder Name = Events, then Service Type = Events and Retention Label = 3 years; the mandatory fields should be Document Type, Status and Fiscal Year, Building and Vendor IF Folder Name = Furniture and Moves, then Service Type = Furniture and Moves and Retention Label = 3 years; the mandatory fields should be Document Type, Status and Building IF Folder Name = Janitorial and Maintenance, then Service Type = Janitorial and Maintenance and Retention Label = 3 years; the mandatory fields should be Document Type, Status and Fiscal Year IF Folder Name = Parking and Transportation, then Service Type = Parking and Transportation and Retention Label = 3 years; the mandatory fields should be Document Type, Status and Fiscal Year IF Folder Name = Shipping and Receiving, then Service Type = Shipping and Receiving and Retention Label = 3 years; the mandatory fields should be Document Type, Status IF Folder Name = Supplies and Equipment, then Service Type = Supplies and Equipment and Retention Label = 3 years; the mandatory fields should be Document Type, Status and Fiscal Year IF Folder Name = Waste and Recycling, then Service Type = Waste and Recycling and Retention Label = 3 years; the mandatory fields should be Document Type, Status and Vendor I have used Column Default Value Settings for SharePoint to display Auto-Display the Service Type and Retention Label, but I cannot seem to perform the conditional mandatory fields using Validations setting for the other requirements. Please help102Views0likes1CommentOnedrive downloaded zip file unable to open on Windows PC
I have downloaded all my files in onedrive (roughly 80GB, all into a zip file around 20 GB) into my PC, but my PC stated "Windows cannot open the folder. The compressed file (zip) "xxxxx" is invalid. How should I deal with that situation.260Views0likes1Comment