error
211 TopicsExtreamly frustrated that I cannot get help for a serious problem
What the devil do I have to do to get help with a serious problem with the cloud for our non-profit business account for our small charity. I have 'lost' sight of a large number of documents from the cloud since we had to start paying for our subscription. After many chats with ai and emails and the problem being escalated I have now been told to go back to where I started at Non-profit support and put a support ticket in. Doesnt matter what machine I use, what browser I use, what network I use, I cannot get past the submit form page and keep getting an error message - this has been going on for weeks now. Ive tried ringing and the call keeps dropping while on hold - no one, no-one will call me about the problem and no one seems interested in dealing with the problem and its not just affecting me on our system either. Please will someone tell me how to get to a human for support without using an AI help system,8Views0likes1CommentMicrosoft Word - Footnote remains on the original page after moving the original reference up
Issue I encountered an issue in Microsoft Word where moving the original footnote reference to an earlier location in the document did not move the footnote itself. The footnote remained on its original page even though the reference had been moved. This was particularly problematic because the same footnote was referenced multiple times throughout the document using cross-references. Cause The footnote is anchored to the original footnote reference in the main text. In my case, Word had somehow lost track of that original anchor, so the footnote stayed on its original page while all cross-references continued to point to it. Solution Hold Ctrl and click the misplaced footnote reference. Word jumps to the original footnote reference in the main text. Cut the original footnote reference (Ctrl+X). Paste it in the correct location using Keep Source Formatting. Press Ctrl+A, then F9 to update all fields. Verify that: the footnote has moved to the correct page, the numbering has updated correctly, all cross-references still work. In my document, one footnote had previously lost its connection to the original reference, so its numbering did not update automatically. That one had to be repaired manually. Important Do not create a new footnote or copy the footnote text itself. Move the original footnote reference in the main text. This preserves the existing footnote, its numbering, and every cross-reference that points to it. I hope this helps someone else. It took me quite a while to figure out what was happening.39Views0likes1CommentMy Microsoft Form is not able to sync to an Excel file
Hi, I am having trouble as when I try to open the results of a form that I made into an Excel is giving me the following error "It wasn't possible to open Excel online, You can still download a copy to visualize the responses on Excel" (translated from my native language so the message might be a bit different). I am able to download the form as an excel but I cannot open a website version of it, this form was made using a personal email address and Microsoft account. I cannot share the link to the forms as it has personal information that would not be allowed to share in a public setting.76Views0likes2CommentsWindows 11 and Outlook passwords mismatch
I am a Windows 11 and Outlook 2016 (from Office 2016 package) user. After changing the password for Windows system, the Outlook password no longer works. There is a message asking for password in Outlook. The old password doesn’t work. Is there any connection between Windows 11 and Outlook passwords? Can this be turned off?Solved37Views0likes1CommentI am Facing Microsoft form related issue
I am Facing Microsoft form related issue, I can see when I am downloading a Excel copy some columns are blank. This is my survey form, and I cannot add manually however this will reflect manipulation in data, as this is technical glitch need assistant from your side on urgent basis193Views0likes1CommentHow to remove deleted images that still appear in Bing via TSE cache?
Hello, I am looking for help regarding images that were already removed from the original websites months ago, but they are still appearing in Bing search results. I tried to request removal through the Bing Webmaster Tools, but I encountered the following message: “We can only remove content if we have the URLs for the Source Page and matching Source Image where the content resides. We cannot remove content if we are provided with URLs containing www.bing.com or http://tse because these pertain to search results and are not the original location where the image resides. If this is what you are coming up with for the source image URL, you will need to go to your original query that brought up the image to find the correct source image URL.” The problem is that I no longer have the original URLs of those images because they were deleted from the source websites months ago. The only URLs that still exist are Bing “tse” cached image links. The images themselves appear to be indexed and served directly through Bing, even though the original content no longer exists. These images were removed a long time ago from the original pages, but they are still accessible through Bing search results. I am not sure what else I can do at this point. Is there any email address for Microsoft support that I can contact directly? Or is there another process for removing images that are no longer hosted on the original websites but are still indexed or cached by Bing? It is very important for me that these images are fully removed, as I do not want them to remain publicly accessible in search results. Thank you for any guidance.146Views0likes1CommentOutlook "Classic" issues
Without any changes being made to my system, I am suddenly getting the following error message when trying to send/receive mail. Task 'email address removed for privacy reasons: Folder:Inbox Check for new mail.' reported error (0x800CCC0E) : 'Outlook cannot download folder Inbox from the IMAP email server for account email address removed for privacy reasons. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' I have followed all of the suggested solutions that I could find including editing the registry but nothing is working. Hope someone can help as thjis is a big problem for me.Solved187Views0likes2CommentsTeams stuck in "Loading latest updates..." error
I have been having the same error with Teams for the past few months, across two different computers, and with me having uninstalled and reinstalled Teams several times. Effectively, Teams works fine the first time it is reinstalled, but when I go to use it the following day, even if the computer has not been shut down in the meantime, I get a "Loading latest updates... in the meantime, you can still send and respond to messages" line in the toolbar. I cannot actually send or respond to messages (or receive them) while this is going on, though. If anyone has any suggestions, I would really appreciate the guidance - Teams is effectively unusable for me right now, which is a problem given how much we use it to communicate in my department.42KViews9likes16Comments