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208 TopicsWindows 11 and Outlook passwords mismatch
I am a Windows 11 and Outlook 2016 (from Office 2016 package) user. After changing the password for Windows system, the Outlook password no longer works. There is a message asking for password in Outlook. The old password doesn’t work. Is there any connection between Windows 11 and Outlook passwords? Can this be turned off?19Views0likes1CommentI am Facing Microsoft form related issue
I am Facing Microsoft form related issue, I can see when I am downloading a Excel copy some columns are blank. This is my survey form, and I cannot add manually however this will reflect manipulation in data, as this is technical glitch need assistant from your side on urgent basis180Views0likes1CommentHow to remove deleted images that still appear in Bing via TSE cache?
Hello, I am looking for help regarding images that were already removed from the original websites months ago, but they are still appearing in Bing search results. I tried to request removal through the Bing Webmaster Tools, but I encountered the following message: “We can only remove content if we have the URLs for the Source Page and matching Source Image where the content resides. We cannot remove content if we are provided with URLs containing www.bing.com or http://tse because these pertain to search results and are not the original location where the image resides. If this is what you are coming up with for the source image URL, you will need to go to your original query that brought up the image to find the correct source image URL.” The problem is that I no longer have the original URLs of those images because they were deleted from the source websites months ago. The only URLs that still exist are Bing “tse” cached image links. The images themselves appear to be indexed and served directly through Bing, even though the original content no longer exists. These images were removed a long time ago from the original pages, but they are still accessible through Bing search results. I am not sure what else I can do at this point. Is there any email address for Microsoft support that I can contact directly? Or is there another process for removing images that are no longer hosted on the original websites but are still indexed or cached by Bing? It is very important for me that these images are fully removed, as I do not want them to remain publicly accessible in search results. Thank you for any guidance.139Views0likes1CommentOutlook "Classic" issues
Without any changes being made to my system, I am suddenly getting the following error message when trying to send/receive mail. Task 'email address removed for privacy reasons: Folder:Inbox Check for new mail.' reported error (0x800CCC0E) : 'Outlook cannot download folder Inbox from the IMAP email server for account email address removed for privacy reasons. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).' I have followed all of the suggested solutions that I could find including editing the registry but nothing is working. Hope someone can help as thjis is a big problem for me.Solved178Views0likes2CommentsOpening Form through a non compliant browser looses full URL
When opening a Form on a non compliant browser - access is blocked and an option to Launch in Edge is suggested. Once Launch in Edge is selected a full URL to exact Form is lost and general page opens: https://www.microsoft.com/en-gb/microsoft-365/online-surveys-polls-quizzes Other resources such as specific files on sharepoint - onedrive opens fine. This is especially painful when Forms are being opened via QR. QR Code > Camera > Default Browser > Block > Managed Browser > General Forms Page. Does this sound like a design choice for Forms ?64Views0likes0CommentsInsights from Copilot have stopped working for us
We're all licensed (verified) with M365 Copilot, and for about the last week, one of our workhorse intake forms has stopped working with regards to the "Insights from Copilot" feature. When we attempt to refresh the insights, it presents the message, "Your form has XX responses. Copilot is analyzing the data to provide insights.", then spins for about 30 seconds, and then presents the error, "The insights haven't been generated successfully. Please try again." We're syncing responses to an Excel workbook, and that seems fine, but after about a week these "insights" just started failing in this fashion. We've done basic troubleshooting like trying InPrivate browsing, cache clearing, and since we are only at about 100 responses for this particular small form we're not hitting any limits. Regardless, it's wedged stuck in this state. I reported it via the M365 Admin portal and received the usual "No issues found" reply. 🙄 Anyone else seeing this problem? Does anyone actually use this feature? 😜403Views0likes2CommentsI can't log in to my Microsoft account
This is incredibly frustrating, to put it mildly. Over 48 hours ago, I changed the passwords for my three email accounts. Once I made the change, I could log into Hotmail and see my emails and everything. Now, when I try to access them through my mobile phone, it says the password I'm entering is incorrect (obviously, I'm entering it correctly for each account). I also had access on my PC. Just in case, I thought, "Okay, I'll change it again," and when I try to change it through my mobile phone, it says "Not available at the moment, please try again later." I thought it was just a one-off... A while passes, I try again, and it still says the same thing. On one of the accounts, after trying several times with the code they sent me, it locked the account. They told me to wait 24 hours and it wasn't fixed. Then they told me to wait a week because after so many attempts to remove the "block" (you can check if it's blocked by entering it in the help section)... Are we crazy or what? This afternoon I spoke with Spanish support, and the woman who helped me really tried. We tried to log in and change the password through a VPN, but this time I didn't receive the code, so she opened a ticket and escalated it to a higher level, telling me to wait 3 to 5 business days. I know what that smells like: wait and then the same thing again. The real surprise was that I couldn't access my other two accounts for 48 hours, so I thought, "Okay, I'll check." I entered the password correctly, but it still said it was incorrect (even though it was correct), and I tried mobile verification, but it wasn't available... even using a VPN. I checked the status of both accounts in the help section, and they said there were no problems with them. Why am I never going to be able to access my three Hotmail accounts again? What's the solution? It doesn't matter if I use a VPN, if the account is blocked, or if it's unblocked. It's always the same. It doesn't accept the correct password -> you try to reset it -> you don't receive a code -> if you try again, it blocks you. Can someone tell me WHAT I NEED TO DO TO FIX THIS ATROCITY? Because waiting is clearly pointless, since the other accounts aren't blocked and I can't log in or reset my password. Furthermore, the account I blocked for trying to access it was unblocked after 24 hours, but it was still the same until it was blocked again. The other two accounts have gone 48 hours without me trying to log in, and I'm still stuck. MICROSOFT, do you plan to offer any solution other than "waiting"? I'm sorry if my English isn't very clear, I'm Spanish and I use a translator155Views0likes0CommentsError Redeeming Reward due to Change in Price
I wanted to buy "Roblox Digital Card—1000 Robux" which is for 16050 points but i had set my goal before its price was changed, earlier the price was 15000 points and with a 200 discount its price had reduced to 14800 points, but when i tried to redeem it says "Sorry you do not have enough points" On clicking manage On clicking redeem reward248Views0likes1Comment