copilot chat
91 TopicsPainful behavior of "slash" ("/") in chat prompts
I know about the /commands (/reset, /help, ...) in Copilot powered applications where hitting "/" triggers auto-completion suggestions. Here we are talking about Copilot chat (Teams or Web app for instance) Each time you hit the "/" key, it pops up a menu inviting you to upload files, preventing you from going on typing until you hit the <esc> key. That's too disruptive. That would be ok if the upload menu what acting like a suggestion -- You may select with arrow keys if you wish, or just go on typing if you just need a "/" in your prompts. Please consider disabling this "feature" or I at least enhancing it so the upload menu is not modal and gets dismissed when you go on typing. Comments positive or negative are welcome, thumbs up too 😉1.4KViews42likes28CommentsCopilot Notebooks chat and file creation
I recently have access to the Notebooks in Copilot after the recent update, including chat search!, when using chat within a created notebook, has anyone else seen an issue with Copilot making the document actually available for download? I've tried different ways and only get it telling me the file is ready to download in this location: "sandbox:/mnt/data/[filename is listed here]". My first thought was maybe it wa just putting this newly generated file into the References within the Notebook...but it was not. If I get out of the chat in a Notebook and just start a new web or work chat and ask for the same file to be created, it works as usual with a link to download.8.1KViews15likes30CommentsCopilot Chat page displays "Coming Soon" message
Over the past couple of days, I've had several people in my org report that they see a "Coming Soon" page when attempting to use Microsoft 365 Copilot Chat (see included image). The two people reporting the issue to me this week both have Microsoft 365 E3 licenses with standard Copilot Chat included, and they were not seeing this page last week. I tested with an account that has that same licensing as well as an account that has Microsoft 365 Copilot license, but I could not recreate the issue. For the people impacted, here is what I've noticed: It occurs in both Chrome and Edge. It occurs when the URLs in the address bar are m365.cloud.microsoft or copilot.cloud.microsoft The Edge sidebar app for Copilot seems to work, but when the popout button is used, it displays the "Coming Soon" message. If anyone has some insight on this or additional troubleshooting guidance, I'd greatly appreciate it! Thanks!Solved2.9KViews11likes15CommentsSupercharge Customer Experiences Integrate Microsoft 365 with Customer Engagement Apps
In today’s digital-first world, seamless collaboration and data visibility are key to delivering superior customer experiences. Many organizations already leverage Microsoft 365 for productivity and collaboration, while also using CRM or customer engagement platforms like Microsoft Dynamics 365, Salesforce, or others to manage customer interactions. But what if these two worlds could work more closely together? By integrating Microsoft 365 with customer engagement apps, businesses can empower teams, streamline workflows, and deliver more personalized, timely customer interactions—all without leaving their everyday tools. https://dellenny.com/supercharge-customer-experiences-integrate-microsoft-365-with-customer-engagement-apps/71Views6likes2CommentsReasoning Models in Microsoft Copilot: Who’s Doing the Thinking?
In addition to AmeliaHernandez wonderful article "Copilot Chat vsus. Microsoft 365 Copilot What's the difference?". Microsoft Copilot is not a single product – it’s a modular ecosystem powered by a range of different language models (LLMs), depending on where, how, and with which license you're using it. In this post, we’ll walk through which reasoning models are used in Copilot, what they’re best suited for, and why it matters for IT pros, administrators, and business users alike. 🧠 What Is a “Reasoning Model”? Unlike standard text generators, reasoning models are designed to: Combine information from multiple sources Apply logical steps and draw conclusions Respond with contextual awareness Handle structured and unstructured tasks effectively The model chosen by Microsoft impacts: Quality and depth of the output Speed and resource efficiency Ability to analyze or automate tasks Data access and compliance safeguards 🚦 Current Model Usage in Microsoft Copilot 🧑💻 Copilot Chat (for individual, business & enterprise users – without Copilot for M365 add-on) ➡️ Model: OpenAI o1 Used in: The free Copilot version at https://copilot.microsoft.com Microsoft 365 Business & Enterprise plans (Standard use without Copilot add-on) Edge and Bing integration Also powers the “Think Deeper” feature in Copilot Chat This model offers solid everyday performance and decent contextual understanding but is limited in reasoning depth and enterprise grounding. 💼 Microsoft 365 Copilot ➡️ Model: OpenAI o4 Available in Word, Excel, Outlook, Teams, PowerPoint, and more. Leverages Microsoft Graph grounding to access user and org data Provides significantly deeper reasoning and structured task handling Ideal for knowledge work, document creation, planning, and more This is Microsoft’s most advanced reasoning model in production 🧪 Copilot Agents e.g., Analyst, Research, Planning tools ➡️ Model: OpenAI o3-mini New agent-based Copilot features use this lightweight model: Optimized for structured, data-driven tasks Supports recurring analysis and planning workflows Can access Graph and recent content, but with focused scope 🔐 Security Copilot (Microsoft Defender etc.) ➡️ Model stack includes: OpenAI GPT-4 Phi-3 (optimized for factual accuracy and speed) Microsoft’s internal Threat Intelligence RAG (Retrieval-Augmented Generation) for contextual enrichment Security Copilot is tailored for security analysts and SOC teams to provide actionable insights, natural language summarization, and risk reasoning. ⚙️ Copilot Studio & Power Platform Copilot ➡️ Uses a combination of: Azure AI Services OpenAI models o1–o4, depending on use case Custom GPTs (via Copilot Studio) Logical reasoning layers and connectors to Dataverse & business apps These solutions are ideal for custom workflows, low-code automation, and industry-specific copilots built by organizations themselves. 📌 Why This Matters 🔍 Microsoft doesn’t use a one-size-fits-all model – it uses the right model for the job. 🧩 The model you get depends on your license, use case, and environment. 🛡 Copilot for M365 (o4) provides strongest contextual reasoning, while lighter models like o1 and o3-mini power more general or task-specific use. Knowing what’s under the hood helps you: Set realistic expectations for your users and leadership Understand licensing impact on capabilities Optimize prompts and workflows for better output Stay compliant by knowing when and how data is accessed 💡 Pro Tip: If you're only using Copilot Chat (o1) via Edge or M365 Business Standard, you might notice less nuanced responses. To unlock full enterprise value, Copilot for Microsoft 365 (with o4) is the model to aim for – especially when working across Teams, SharePoint, Outlook, and OneDrive with secure, compliant data access. Do you have real-world experiences or feedback with these models? Let’s connect in the comments!Solved1.2KViews5likes10CommentsWhat's difference creating Agent from Copilot page vs from Copilot Studio -> Copilot for M365?
Hello, I am learning about Copilot and was very confused by these two different ways to do it. My understanding is both are "Declarative Agents" which lets the Microsoft 365 Copilot do the most heavy lifting. Method 1. First way is to go to Copilot page and clicking 'Create an Agent' w3 Method 2: Going to Copilot Studio -> Agents -> Copilot for Microsoft 365 -> New Agent (Couldn't find a screenshot) Q1. Anyway, first, I created an Agent using the first Method 1 above, and now I see it on the Copilot page under 'Agents' section. However, when I go to Copilot Studio -> Agents -> Copilot for Microsoft 365, I don't see that Agent there. Is this normal and intended? Q2. Is an Agent created using the Method 1 only available to people who have Copilot license? (as long as they are shared; I see options are only me, anyone in the organization, and specific users in the organization) Q3. Could you please confirm agents created using either way above are both "Declarative Agents"? Sorry for the newbie questions in advance... I took the course MS-4010 and reviewed several posts but still confusing...1.3KViews4likes3CommentsDisable Agent Creation for Select Users
When will we be able to allow declarative agent use but disable creation for some users? We want only selected users to be able to create agents. We currently have not way to restrict this. If users can use agents, then they get the Create and agent option.974Views2likes6CommentsExport options from Copilot Researcher need to be improved
The options to export generated content from Copilot Researcher need to be improved. Trying to copy the content from copilot chat into word or loop loses information no matter which way you do it. Using "copy" causes mathematical formulas to be converted to some markup language and not be readable. Using the Pages option and then converting to word causes loss of data. Please include buttons to copy content directly to Word or to Loop. Note that Google Gemini's deep research content easily goes to Google Docs and then can be saved to a Word document with no corruption or loss of data.266Views2likes1Comment