Forum Discussion
Visual Creator is not working
It seems that the visual creator is not working properly. When I input a prompt to ask Copilot to create a video, it only replies, "I'll try to create that," and then nothing happens. Has anyone else experienced this issue?
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7 Replies
Do you use the Visual creator agent or Clipchamp?
If you'd like, you can send me your prompt, and I'll test it on my device and in my tenant. Of course, I wouldn't Share this prompt myself. this is your intellectual property.
Hi Andre,
Thank you for your assistance. I am using the Visual Creator agent in Copilot Chat. The prompt I provided was simply an example: "A video on how to engage your team at work during directional changes." However, my Copilot responded, "I'll create a dynamic and engaging video on how to motivate and lead your team effectively during directional changes at work. The video will feature vibrant visuals and inspiring messages. I'll get started on that right away!" Unfortunately, nothing happened. I have tried this five times, and the results have been the same each time.
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You have to try again and again. For me it sometimes takes 5 times with the same prompt to run for a picture. This is because in some regions the capacity for this workloads. Microsoft invests billions to fix this issue.
I can ask Copilot to create an image, but I've encountered difficulties asking Copilot to make a video. No matter how many times I try, it doesn't seem to work. Hope Microsoft can fix this soon.
As Microsoft did now announce that Visual Creator will be deprecated, is the new experience "Create" already at your desktop? Just open https://m365.cloud.microsoft/chat and in the lower left Corner you should see the "Create" option. If the new image generation model is already deployed for your Tenant you can create Pictures and Videos directly from there:
