Forum Discussion
Copilot Chat page displays "Coming Soon" message
Over the past couple of days, I've had several people in my org report that they see a "Coming Soon" page when attempting to use Microsoft 365 Copilot Chat (see included image). The two people reporting the issue to me this week both have Microsoft 365 E3 licenses with standard Copilot Chat included, and they were not seeing this page last week. I tested with an account that has that same licensing as well as an account that has Microsoft 365 Copilot license, but I could not recreate the issue.
For the people impacted, here is what I've noticed:
- It occurs in both Chrome and Edge.
- It occurs when the URLs in the address bar are m365.cloud.microsoft or copilot.cloud.microsoft
- The Edge sidebar app for Copilot seems to work, but when the popout button is used, it displays the "Coming Soon" message.
If anyone has some insight on this or additional troubleshooting guidance, I'd greatly appreciate it!
Thanks!
Hi all. Just a quick reminder - for support-type issues, be sure to engage directly with Microsoft Support and open a ticket through official channels. This ensures your issue is tracked and resolved quickly.
That said, regarding this specific issue—the “Coming Soon” message on the Copilot Chat page—it has now been resolved and should begin appearing for users shortly. Appreciate your patience! If you are still experiencing issues, please do open a support case.
15 Replies
I'm still seeing this issue with one of our customers, how can we fix this?
The Sidebar Copilot of Edge. The " Talk to Copilot " feature has been out of order since the end of July 2025. Message shows 'Something went wrong - Reconnect ".
I've got a ticket open with Microsoft support via our M$ vendor. Nothing back yet.
Thanks Mandy_Fallou . We're now good, users are reporting they have access.
- Mandy_Fallou
Microsoft
Hi all. Just a quick reminder - for support-type issues, be sure to engage directly with Microsoft Support and open a ticket through official channels. This ensures your issue is tracked and resolved quickly.
That said, regarding this specific issue—the “Coming Soon” message on the Copilot Chat page—it has now been resolved and should begin appearing for users shortly. Appreciate your patience! If you are still experiencing issues, please do open a support case.
Clearing the Cookie/Cache on the Edge browser + reboot worked for me. Without the reboot it didn't.
And.. Thanks CasualBrain.
Same issue for several users in my organisation for the last few days.
Hey, I am using copilot for work (it is the only AI the company allows) and we are having the same issue, all the users within the company are impacted. I have found an article saying that the issue was resolved, I will link it https://support.nhs.net/2025/04/microsoft-365-alert-service-degradation-power-bi-users-may-encounter-issues-with-visuals-containing-duplicate-native-reference-names-in-microsoft-power-bi-queries-2/. I have tried the 'clear cache, clear cookies' solution, but it hardly works.
Same issue for past couple of days... Any resolve?
I have a couple of colleagues with the same issue today.
We've had the same issues as well the past few days
