Error message: unable to validate your 'Create new GDAP relationship'
In Partner Center I want to create an admin relationship request for a certain customer. As you can see below I receive an error message when I clicked on 'finalize request'. The details of the error message: We are unable to validate your 'Create new GDAP relationship' request at this time. Be advised anonymous connections are not allowed for this service. If you believe you received this message in error, please try your request again. Click to https://learn.microsoft.com/en-us/partner-center/gdap-faq?branch=main#what-action-must-a-partner-perform-for-a-715-123220-error-or-anonymous-connections-are-not-allowed-for-this-service. If the issue persists, contact support and reference message code 715-123220 and Transaction ID: xxxxxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx. I tried to create a request on different times of the day and even my colleague doesn't managed to finalize the request because she also receives the same message. Does anyone here has a solution for this because I need to create this request as soon as possible. Thanks in advance!
Employment verification failed - Fix Now - Not Working
Fix Now button does nothing, or at least not as pictured in your own guide article. Account Verification side-screen is NOT showing up after clicking on the Fix Now button, as depicted the image in your own article. https://learn.microsoft.com/en-us/partner-center/enroll/verification-responses Fix Now button just restarts the process of verification, which fails constantly, without specifying what is wrong. This is an issue that needs to be resolved by Microsoft, there are multiple such reports.
Partner verification - proof / badge / certificate
Hi, I have completed verification for Microsoft AI Cloud Partner Program and I have the Partner Launch benefits. What is the correct way that I can prove to my customers that I am now an official microsoft partner ? I thought it was the logo builder - but was advised by microsoft that this is not the right place and to ask the question here. Thanks in advance.
Useless automated messages and an unsolved problem
I am writing to express my frustration with the ongoing difficulties I am having verifying my Microsoft Store account. Unfortunately, my account verification remains unresolved despite my repeated efforts and submissions of the requested documents. Over the past two weeks, I have provided all requested documents. While verification requires specific documentation, I have provided sufficient evidence to demonstrate my identity and alignment with the information in my account. Unfortunately, the automated responses I have received have not addressed the details of my submissions or clarified any specific issues preventing my verification. This lack of actionable feedback has resulted in significant delays, preventing me from publishing my application—a frustrating and detrimental situation to my business operations. To expedite the resolution of this matter, I request a direct conversation with a representative who can provide clear, actionable guidance tailored to my case. Human interaction will be far more effective than the automated email exchanges I have encountered. Please let me know a convenient time for such a call or direct me to the appropriate contact. I am eager to resolve this matter quickly and will make myself available to make sure that I am doing well. Thank you for your understanding and attention to this matter. I appreciate your prompt response.
Stuck setting up our legal business profile for almost 2 months
We are trying to submit our Microsoft Word Add-on app for approval. When trying to set up our partner center Legal business profile, we've run into repeated business errors. The biggest issue is our Developer info. We've submitted our domain registration, ownership, GoDaddy domain portfolio, and even our articles of incorporation, but cannot get anyone to help us move past the employment verification stage. We've checked multiple times that the information we submitted matches our domain registration. At this point, we're out of ideas and could really use some help from someone at Microsoft. We've tried submitting support tickets (4 total) and all we got were copy+paste requests asking for the information we already submitted. This has been going on for over a month. Also, our Partner page is stuck on identity verification and has been pending for days.
