surface book 3 windows 11 | Camera not working

New Contributor

Hello All,


Do you have any idea why the camera is not working after upgrade win  ?

I'm not able to find the driver for 


Intel Camera Sensor OV5693 for Windows 10 64-bit


Thank you.

4 Replies

Please run Camera troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.


@Kapil Arya Hi, and thank you for  your feedback.


I have also spoke with MS team, but it seems no solution :( ... Im trying to put win10 and see.






Here is the error also.



Device manager




Okay this seems a driver issue. Can you give it a try to official Surface Book 3 drivers from here, see if it helps:
We have tried also but not working.

I'm not sure if surface book 3 is certified with windows 11. :)