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Ammani-San's avatar
Ammani-San
Copper Contributor
Mar 04, 2022

surface book 3 windows 11 | Camera not working

Hello All,

 

Do you have any idea why the camera is not working after upgrade win  ?

I'm not able to find the driver for 

 

Intel Camera Sensor OV5693 for Windows 10 64-bit

 

Thank you.

  • ZePPerT's avatar
    ZePPerT
    Copper Contributor
    Also waiting on an update... 17-04 and still not working.
    Removed all camera's from device manager and reinstalled them, still nothing...
    Plugged in an external Logitec webcam to bypass this B*LLSH*T... very anoying.,..
  • GLayman's avatar
    GLayman
    Copper Contributor

    Is there a fix for this that anyone has found. Currently seeing this on 5 Surface laptop 3's in our environment. Have tried just about everything we can think of. 

  • Hello,

    Please run Camera troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.

    Regards.

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