Forum Discussion
Ammani-San
Mar 04, 2022Copper Contributor
surface book 3 windows 11 | Camera not working
Hello All,
Do you have any idea why the camera is not working after upgrade win ?
I'm not able to find the driver for
Intel Camera Sensor OV5693 for Windows 10 64-bit
Thank you.
- ZePPerTCopper ContributorAlso waiting on an update... 17-04 and still not working.
Removed all camera's from device manager and reinstalled them, still nothing...
Plugged in an external Logitec webcam to bypass this B*LLSH*T... very anoying.,.. - GLaymanCopper Contributor
Is there a fix for this that anyone has found. Currently seeing this on 5 Surface laptop 3's in our environment. Have tried just about everything we can think of.
- Hello,
Please run Camera troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.
Regards.- Ammani-SanCopper Contributor
KapilArya Hi, and thank you for your feedback.
I have also spoke with MS team, but it seems no solution 😞 ... Im trying to put win10 and see.
Here is the error also.
Device manager
- Okay this seems a driver issue. Can you give it a try to official Surface Book 3 drivers from here, see if it helps:
https://www.microsoft.com/en-us/download/details.aspx?id=101315