Forum Discussion
Ammani-San
Mar 04, 2022Copper Contributor
surface book 3 windows 11 | Camera not working
Hello All, Do you have any idea why the camera is not working after upgrade win ? I'm not able to find the driver for Intel Camera Sensor OV5693 for Windows 10 64-bit Thank you.
KapilArya
Mar 05, 2022MVP
Hello,
Please run Camera troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.
Regards.
Please run Camera troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.
Regards.
- Ammani-SanMar 05, 2022Copper Contributor
KapilArya Hi, and thank you for your feedback.
I have also spoke with MS team, but it seems no solution 😞 ... Im trying to put win10 and see.
Here is the error also.
Device manager
- KapilAryaMar 05, 2022MVPOkay this seems a driver issue. Can you give it a try to official Surface Book 3 drivers from here, see if it helps:
https://www.microsoft.com/en-us/download/details.aspx?id=101315- Ammani-SanMar 05, 2022Copper ContributorThanks.
We have tried also but not working.
I'm not sure if surface book 3 is certified with windows 11. 🙂