Forum Discussion

Copper Contributor

Mar 04, 2022

surface book 3 windows 11 | Camera not working

Hello All, Do you have any idea why the camera is not working after upgrade win ? I'm not able to find the driver for Intel Camera Sensor OV5693 for Windows 10 64-bit Thank you.

device management

KapilArya

MVP

Mar 04, 2022

Hello,

Please run Camera troubleshooter from Settings app > System > Troubleshoot > Other troubleshooters. Let us know what it reports back.

Regards.

Ammani-San

Copper Contributor

Mar 05, 2022

KapilArya Hi, and thank you for your feedback.

I have also spoke with MS team, but it seems no solution 😞 ... Im trying to put win10 and see.

Here is the error also.

Device manager