Can't access anymore files and application Sharepoint in a Microsoft 365 account

Copper Contributor

Since a few days, I can't access my online files on Sharepoint. OneDrive sync application (on my PC) refuse to sync. In Chrome or Edge, if I try to access a file, I receive this error message:

This site can’t be reached

Check if there is a typo in

  • If spelling is correct, [try running Windows Network Diagnostics](javascript:diagnoseErrors()).


I tried:

  • Access files on my iPhone, on my home Internet Access provider and also with my cellular network (LTE).

  • Clear the cache, history, etc on my browser, close and open it

  • Restart Windows

  • Windows commande flushdns

  • I  contacted our company's IT admin and he didn't change anything about my Azure roles, licenses, etc

I can access and I see the files I can't open.


Edited: I just find out if I start Surfshark VPN Chrome extension, I can access my files!

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