Trust-based access denial—requesting manual review and scope clarification(TrkID#2606090040007541)

We are reaching out after exhausting standard support channels regarding a trust-based access denial on our Partner Center account.

Our India entity, ConvergeSoft International Private Limited (PartnerGlobal ID: 6077036), received the following response from Microsoft support:

"Microsoft runs on trust... we are unable to reactivate your access. This decision cannot be changed by opening a new support case."

Our account verification status shows Authorized. We have no outstanding invoices, no history of fraudulent or abusive activity, and are a legitimate 30-person software consulting firm serving enterprise clients across custom development, Salesforce consulting, and AI solutions.

We respectfully request:
1. Escalation to the Partner Vetting / Trust & Safety team for manual review
2. Clarification on whether this decision extends to our US-incorporated entity (ConvergeSol Inc., New Jersey) or is limited to the India entity
3. Any documentation we can provide to support a formal review

Tracking ID: #2606090040007541